E-commerce solutions provider shakes up board

ALLEN, Texas — PFSweb, an international provider of end-to-end e-commerce solutions, has appointed Shin Nagakura to the company’s board of directors.

Nagakura is a director of Transcosmos, or TCI, a leading Japanese business process outsourcing company. His appointment fulfills a condition of the strategic relationship that TCI and PFSweb entered into on May 15, which states that a TCI representative must sit on PFSweb’s board.

“Adding Mr. Nagakura to the board is an important step in building and maximizing our relationship with transcosmos,” said Mike Willoughby, CEO of PFSweb. “His presence will help us execute on our goal to become a truly global end-to-end multichannel e-commerce service provider. By combining our iCommerce solution with TCI’s market capabilities, we will not only create opportunities for PFSweb clients to enter the fast-growing Asian market, but also drive revenue growth by providing e-commerce services for Asian companies looking to expand into the U.S and Europe.”

Based in TCI’s Silicon Valley office, Nagakura brings more than 15 years of experience investing in and advising technologies companies, including RealNetworks, Brightcove and AskJeeves. Prior to TCI, Nagakura worked for 10 years at Recruit Co. Ltd., a leading Japanese publishing and Internet media and marketing services company. Nagakura also serves on the board of directors of Merlin Information Systems, an international provider of high quality, personalized IT and customer support solutions, and Become, an e-commerce and online comparison shopping company. He graduated from Sophia University in Tokyo in 1986 with a B.A. in international studies.

PFSweb’s iCommerce Hub technology offers retailers a multichannel order management system that allows partner-client data integration and international payment processing. PFSweb’s iCommerce Professional Service provides interactive marketing services, e-commerce website development and support services, IT development services, content management, customer intelligence and relationship and account management services. PFSweb’s iCommerce Centers of Excellence provide global fulfillment and logistics, high-touch customer care, client financial services and technology hosting.

PFSweb supports organizations across multiple industries including Procter & Gamble, L’Oreal, Lego, Columbia Sportswear, Sorel, Carter’s, Riverbed, Ricoh, Hawker Beechcraft Corp, Roots Canada Ltd. and Diageo.

PFSweb is headquartered in Allen, TX with additional locations in Tennessee, Mississippi, Canada, Belgium, and the Philippines.