Net-A-Porter sets same day benchmark
Holiday shoppers who order by 10 a.m. Christmas Eve can still receive same day delivery from online luxury goods retailer Net-A-Porter in the greater New York City area.
The retailer was offering customers shopping from, or sending gifts to New York City, and select areas of Bergen and Westchester counties on Tuesday, December 24th, the opportunity to receive merchandise the same day as long as orders were submitted by 10 a.m.
"We are thrilled to offer same day delivery service Christmas Eve to those living in the Greater New York City area," says Alison Loehnis, President of Net-A-Porter.com "We are always thinking of ways to provide our customers with the best service. Same day service allows people to avoid crowds at stores and spend more time with loved ones at home. With our premier delivery service, sudden wish list additions and last minute gifts are now easily accessible up until December 24. The best part is that all purchases will land on doorsteps within hours beautifully packaged and ready to be placed under the Christmas tree."
Shoppers outside the New York area who select express shipping for orders placed before 3 p.m. on December 23rd were also able to have delivery guaranteed before Christmas Day. Additional customer care services the retailer offered during the holiday season included free ground shipping and returns and guaranteed personalized service via one of Net-A-Porter.com’s 250 dedicated customer care agents by phone or email.