Toys'R'Us online expands international shipping
WAYNE, N.J. — Toys"R"Us has expanded international shipping for online orders on Toysrus.com and Babiesrus.com to more than 60 countries across Asia, the Caribbean, Central America, Europe, North America and South America. The company is providing this service to its customers in partnership with i-parcel, a leading international air express company that facilitates global shipping capabilities.
"By introducing international shipping on Toysrus.com and Babiesrus.com, online customers around the world can now shop the vast product assortment offered on our e-commerce sites," said Milton Pappas, VP e-commerce customer experience for Toys"R"Us, U.S. "This new service also allows us to expand the global reach of the Toys"R"Us and Babies"R"Us brands to countries where we do not already operate stores, including Brazil, Mexico and more."
Through this partnership, i-parcel will facilitate the international sale, transport and delivery of products for this new online shipping option to customers around the world. To ensure a seamless customer experience, i-parcel will also handle all customer service inquiries related to specific shipments and deliveries. When shopping on Toysrus.com and Babiesrus.com, customers can select international shipping for eligible items, as noted on the product detail page. Once a destination is chosen, the customer will be directed to an i-parcel page where all taxes, shipping and duty information and costs will be displayed. The customer will then complete their transaction with i-parcel through its site.
Customers in the U.S. can also take advantage of this new service when shopping at their local store. With the help of a store associate, shoppers can send relatives and friends around the world gifts for special occasions year-round. When placing international orders at Toys"R"Us and Babies"R"Us stores nationwide a customer's billing and shipping addresses do not need to be the same.