The Mayday button customer service feature Amazon introduced on its Kindle Fire HDX product last fall boasts an average response time of less than 10 seconds, roughly the time it takes other organizations’ automatic voice response system to say, “your call is very important to us….”
Who doesn’t have a Web site these days? Plenty of small business, according to Go Daddy, the domain name registrar looking to convince investors of its untapped growth potential ahead of a public stock offering.
Duck brand duct tape has partnered with Fiskars to introduce Fiskars Duck Edition scissors. To mark the launch, Fiskars is hosting a sweepstakes starting today called Imagination on a Roll on its Facebook page.
Pitney Bowes has launched Mailstream On Demand — a tool designed to give small and midsize businesses an outsourced solution to better manage their transactional document design, production and delivery across physical and digital channels.
Staples' secret weapon this Back-to-School season looks to be Katy Perry. The retailer recently aligned itself with the pop mega-star who has the potential to influence the shopping behaviors of 50 million Twitter followers and 71 million Facebook fans.
A new website from PayPal is looking to help businesses navigate global markets. PassPort, which is free and was launched earlier this week, provides insight into global markets by country, outlining gift-giving traditions and major holidays, as well as providing shipping tools for sellers.