Opinion

01/03/2014 - 15:24

When U.S. retailers launch global e-commerce efforts, they often start with countries that have a long-standing trade history with America. Shipments to Canada are soon followed by expansion into the United Kingdom, Australia or other English-speaking areas.

12/26/2013 - 15:20

For companies across all industries, 2013 brought a number of challenges that significantly impacted supply chains and presented even greater uncertainty around the state of the transportation industry. Shippers were forced to adapt to a slowly recovering economy and increased regulatory mandates, compounded by the continued pressure to cut costs and maintain — if not improve — service performance levels, all while effectively planning for the future.

12/23/2013 - 12:56

E-commerce has redefined the retail shopping experience and shaped the fate of retailers in many sectors. Grocers have been the exception thus far, but that is about to change in a major way.

12/16/2013 - 18:49

The race to improve customer convenience by leveraging smart e-commerce logistics in the supply chain is heating up in the U.S. and internationally. So far, the U.S. is ahead of the pack in e-commerce sales, raking in $351.8 billion during 2012, a full 33.7% of all e-commerce purchases worldwide, according to the new Jones Lang LaSalle Global E-Commerce Report.

12/12/2013 - 16:54

So far 20 states and the District of Columbia have enacted laws permitting and regulating the use of marijuana for medicinal purposes. Colorado and Washington have gone further and legalized the recreational use of marijuana. Moreover, Americans’ tolerance for the legalization of marijuana is increasing. An October 2013 Gallup poll showed that 58% of Americans favor legalizing marijuana.

12/02/2013 - 10:48

Change is constant, as they say, and we’ve all seen a lot of that, especially in the past few years. But as I look 10 years into the future, I think we’re actually in the early days of not just more change, but wholesale revolution, too. “Revolution” is a strong — and possibly overused — term. Why are the next 10 years different? Fundamentally, our customer has changed more in the past three years than in the past 30 and the pace of change is poised to accelerate in the coming decade.

11/25/2013 - 14:05

The buzzwords abound — integrated retail, e-commerce — and consumers are becoming increasingly comfortable using these words. No matter what you call it, they are looking for and expecting the same thing: a seamless online to in-store or in-store to online experience.

11/18/2013 - 14:24

BJ's Wholesale Club's CEO Laura Sen sounds off on Thanksgiving.

11/04/2013 - 15:06

The love affair between retailers and loyalty programs is in serious distress. Several major retailers have cut or reduced their loyalty programs and more are considering a trial separation. Customers seem to be shrugging off the change for now. As long as they’re getting the discounts, it’s easier for them to not have to carry and swipe their cards or give their phone numbers at checkout.

10/18/2013 - 12:57

Driving sales with an established brand at multiple retail accounts is hard enough for the biggest consumer packaged goods companies. Creating a new brand in a nonexistent category is even more daunting as a pair of entrepreneurial family members discovered a decade ago when they launched the Granite Gold line of stone-care products. This is their story.