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ANN ARBOR, Mich. — In a survey of more than 6,200 consumers collected during the peak holiday shopping season between Thanksgiving and Christmas, Amazon scored highest among 25 of the top mobile commerce companies in terms of customer satisfaction, according to a report released Tuesday by ForeSee. 

ANN ARBOR, Mich.  — Walmart has put a considerable amount of time an effort into its digital business, and that appears to have been well worth it as the company achieved an 82, from a prior-year score of 79, on ForeSee's 2012 rating of Internet retailers. Achieving an 82 is impressive, as a score of 80 is the minimim needed to be considered "superior." The survey scored all retailers on the list out of a 100.

ANN ARBOR, Mich. -- Borders Group said that it is faced with closing dozens of its best-performing stores due to a requirement of its bankruptcy financing if their landlords don't agree to extend a lease-negotiation period.

Borders, which filed for bankruptcy protection in February, has extension agreements for 365 stores. But the book seller said in a court filing Thursday that it is still negotiating extensions for 51 stores, many of which are among its top-selling stores, including one near Penn Station in New York.

ANN ARBOR, Mich. -- The American Customer Satisfaction Index has dropped just 0.1% from the previous quarter to 75.9 on the ACSI's 100-point scale, indicating that customers satisfaction remains strong, the ACSI reported.

ANN ARBOR, Mich. - Borders Group reported that sales for the third quarter were $470.9 million, which is a decrease of 17.6% from the same period a year ago. On a comparable-store sales basis, sales declined 12.6%, driven primarily by the adult trade category, according to the company. Sales were also negatively impacted by Borders.com, which saw a third quarter decrease of 8.6% over the prior year to $12.5 million.

ANN ARBOR, Mich. - Borders Group announced that it is welcoming back Kathryn Popoff as VP merchandising, overseeing the promotion and merchandising of adult trade and bargain books. An 18-year retail industry veteran, she joined Borders Group in 2002 as director of multimedia. She was named director merchandising for adult trade books in 2004, and was promoted in 2007 to VP merchandising, a post she held until Nov. 2009.

ANN ARBOR, Mich. - Borders Group announced it will open 25 seasonal Borders Express stores nationwide to serve customers during the holiday season. The stores are expected to officially open Oct. 25 and will operate through Jan. 31.

Averaging about 2,500 sq. ft., each store will carry top titles and big new releases, Halloween  and holiday-themed items, a selection of kids books, plush and toys as well as an assortment of e-readers and related accessories, the company reported.