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February 12, 2013

In a survey of more than 6,200 consumers collected during the peak holiday shopping season between Thanksgiving and Christmas, Amazon scored highest among 25 of the top mobile commerce companies in terms of customer satisfaction, according to a report released Tuesday by ForeSee.

ANN ARBOR, Mich. — In a survey of more than 6,200 consumers collected during the peak holiday shopping season between Thanksgiving and Christmas, Amazon scored highest among 25 of the top mobile commerce companies in terms of customer satisfaction, according to a report released Tuesday by ForeSee. 

January 17, 2013

The 2012 holiday shopping season featured stores opening earlier on Thanksgiving, extended hours shopping marathons, and, according to the National Retail Federation, an additional 585,000 to 625,000 seasonal retail workers.

By Bruce Jones

The 2012 holiday shopping season featured stores opening earlier on Thanksgiving, extended hours shopping marathons, and, according to the National Retail Federation, an additional 585,000 to 625,000 seasonal retail workers.

January 9, 2013

Holiday shopping reached its seasonal peak in December, driving a 36.6 percent retail foot traffic increase over November.

Total U.S. Shopper Traffic in Retail Stores and Malls for December 2012

Holiday shopping reached its seasonal peak in December, driving a 36.6 percent retail foot traffic increase over November. Further, December 2012 continued a trend of year-over-year improvements in the number of shoppers visiting stores with a 1.2 percent increase in foot traffic when compared to the same month last year.

January 3, 2013

In what turned out to be one of the stranger holiday seasons in recent memory retailers fought through a range of unconventional headwinds to deliver an uneven performance.

In what turned out to be one of the stranger holiday seasons in recent memory retailers fought through a range of unconventional headwinds to deliver an uneven performance.

December 27, 2012

Research results released Wednesday by Chase found that online holiday shopping sales for the season rose 15.2% year-over-year.

New York City — Research results released Wednesday by Chase found that online holiday shopping sales for the season rose 15.2% year-over-year.

By event, the Chase Holiday Pulse reported that from Black Friday Nov. 23 through Friday, Nov. 30, year-over-year sales increased 22.5% and transactions increased 32.7%.

December 17, 2012

Target is teaming up with the United Way for the 22nd consecutive year to bring families in need some holiday cheer.

ALEXANDRIA, Va. — Target is teaming up with the United Way for the 22nd consecutive year to bring families in need some holiday cheer.

Target stores across the country will donate more than $200,000 worth of holiday trees to the charitable organization, as part of the Target Share-a-Tree Program. The United Way and its volunteers will distribute the trees to families in need, shelters, community centers and childcare programs.

December 11, 2012

What better way to celebrate the holidays than a tour of a CPG company’s headquarter?

What better way to celebrate the holidays than a tour of a CPG company’s headquarter?

The SC Johnson company is proud of its corporate campus designed by legendary architect Frank Lloyd Wright and is offering free tours it contends make for a great activity for families and guests visiting the company’s home town of Racine, WI.

December 10, 2012

A 4.1% third quarter same store sales decline and $105 million loss hasn’t diminished holiday spirits at Toys "R" Us.

A 4.1% third quarter same store sales decline and $105 million loss hasn’t diminished holiday spirits at Toys "R" Us.

The company reported the sales decline for the period ended October 27 late Friday and attributed a portion of the dip in same store sales to a less promotional stance and an earlier start to its layaway program. The layaway program was launched on September, seven weeks before the end of the third quarter, but sales related to items placed in layaway can not be recognized until customers pick up their orders.

December 7, 2012

Goodwill returns to the Pepco Edison Place Gallery with its Goodwill of Greater Washington pop-up retail shop. Pepco donated space so the stores can temporarily open its doors for the holiday with the theme Peace & Goodwill.

WASHINGTON — Goodwill returns to the Pepco Edison Place Gallery with its Goodwill of Greater Washington pop-up retail shop. Pepco donated space so the stores can temporarily open its doors for the holiday with the theme Peace & Goodwill.

December 6, 2012

Last minute holiday shoppers will have some help from Macy’s this year, as the retailer plans keep most of its stores open 48 hours straight the weekend before Christmas, from 7 a.m. Friday, December 21 through 7 a.m. Sunday, December 23.

NEW YORK — Last minute holiday shoppers will have some help from Macy’s this year, as the retailer plans keep most of its stores open 48 hours straight the weekend before Christmas, from 7 a.m. Friday, December 21 through 7 a.m. Sunday, December 23.

The 48-hour shopping marathon coincides with Macy’s final scheduled One-Day Sale of the year, which concludes at 7 a.m. Sunday, December 23. While the sale ends Sunday morning, 57 stores will remain open 24 hours or offer extended late hours until close on Christmas Eve.

November 25, 2012

Online shopping surged 26% on Black Friday to surpass $1 billion for the first time, according to the digital measurement firm comScore.

Online shopping surged 26% on Black Friday to surpass $1 billion for the first time, according to the digital measurement firm comScore.

November 19, 2012

The retail industry is awash with forecasts and projections during the holidays, but a near real-time indicator from Chase reveals how shoppers are actually behaving.

WILMINGTON, Del. — The retail industry is awash with forecasts and projections during the holidays, but a near real-time indicator from Chase reveals how shoppers are actually behaving.

November 16, 2012

Value never goes out of style during the holiday’s and Ross Stores is well positioned to capitalize on this most enduring of seasonal behaviors.

Value never goes out of style during the holiday’s and Ross Stores is well positioned to capitalize on this most enduring of seasonal behaviors.

November 16, 2012

Forty participants in the annual OfficeMax ElfYourself campaign are due to join in next week’s McDonald’s Thanksgiving Parade in Chicago.

Forty participants in the annual OfficeMax ElfYourself campaign are due to join in next week’s McDonald’s Thanksgiving Parade in Chicago.

The elves will escort a candy train float along the parade route expected to be attended by 500,000 people and millions of television viewers. While on the parade route, the elves will distribute winter survival kits featuring cold-weather essentials such as lip balm, hand warmers and hot chocolate mix, and also invite spectators to enjoy OfficeMax's online and in-store deals this holiday season.

November 15, 2012

Walmart maintained an optimistic outlook for the holiday season despite 1.5% third quarter comp increase that reflected a modest deceleration in sales momentum seen earlier this year.

Walmart maintained an optimistic outlook for the holiday season despite 1.5% third quarter comp increase that reflected a modest deceleration in sales momentum seen earlier this year.

November 14, 2012

Social media will influence how people plan to shop this holiday season nearly as much as word-of-mouth and store advertisements, according to a survey conducted by ConsumerSearch.com, part of the About Group.

NEW YORK, N.Y. — Social media will influence how people plan to shop this holiday season nearly as much as word-of-mouth and store advertisements, according to a survey conducted by ConsumerSearch.com, part of the About Group.

November 13, 2012

Survey results released Tuesday by PriceGrabber found that 71% of consumers believe that retailers offer better deals during Thanksgiving weekend than they do during the rest of the winter holiday shopping season, up from 58% in 2011.

Los Angeles -- Survey results released Tuesday by PriceGrabber found that 71% of consumers believe that retailers offer better deals during Thanksgiving weekend than they do during the rest of the winter holiday shopping season, up from 58% in 2011.

When consumers who indicated that the best deals can be found over the Thanksgiving weekend were asked which days retailers offer the best prices, 71% said Black Friday (Nov. 23), down from 80% in 2011 and 86% in 2010, and 41% said Cyber Monday (Nov. 26), up from 37% last year and 33% in 2010.

November 12, 2012

Gap is feeling the love this holiday season. Featuring a diverse group of actors, musicians and their loved ones, the retailer's new holiday ad campaign, “Love Comes In Every Shade,” showcases the retailer’s colorful "Winter Icon" collection and illustrates some of the many forms of love.

New York – Gap is feeling the love this holiday season.

November 12, 2012

Smartphones will be retailers’ friend this holiday season, according to Deloitte’s annual survey of spending intentions and trends.

Smartphones will be retailers’ friend this holiday season, according to Deloitte’s annual survey of spending intentions and trends.

November 2, 2012

Black Friday will be the single biggest sales and foot traffic day of this holiday season, followed by Saturday, Dec. 22, according to ShopperTrak, the world’s largest counter and analyzer of retail foot traffic.

CHICAGO — Black Friday will be the single biggest sales and foot traffic day of this holiday season, followed by Saturday, Dec. 22, according to ShopperTrak, the world’s largest counter and analyzer of retail foot traffic. With the greatest possible number of shopping days — 32 — lying between Black Friday and Christmas this year, ShopperTrak predicts that national retail sales will rise 3.3% (over last year) during the peak holiday shopping months of November and December; retail foot traffic will increase 2.8%.

October 11, 2012

It seems that consumers' holiday spending intentions are more positive than last year, according to NPD's 11th annual holiday retail study.

PORT WASHINGTON, N.Y. — It seems that consumers' holiday spending intentions are more positive than last year, according to NPD's 11th annual holiday retail study.

October 3, 2012

A survey of 2,339 shoppers by CouponCabin.com found that 34% are at least somewhat likely to purchase items on layaway this holiday season.

WHITING, Ind. — A survey of 2,339 shoppers by CouponCabin.com found that 34% are at least somewhat likely to purchase items on layaway this holiday season.
 
The survey, conducted by Harris Interactive, also found that 9% are very likely to use layaway; 29% said maybe.

When asked what they believe are the benefits to using a layaway program for holiday shopping, U.S. adults said the following:

  • 54% said layaway helps them to buy larger items that they couldn't afford to buy all at once;

September 25, 2012

Toys"R"Us is getting ready for the increased demand this holiday season by hiring 45,000 seasonal employees to staff its stores and distribution centers across the country this holiday season.

WAYNE, N.J. — Toys"R"Us is getting ready for the increased demand this holiday season by hiring 45,000 seasonal employees to staff its stores and distribution centers across the country this holiday season.

September 21, 2012

An annual seasonal hiring survey released Thursday by Snagajob indicates that more holiday jobs will be available this year than have been expected in any previous season in the study’s five-year history. 


RICHMOND, Va. — An annual seasonal hiring survey released Thursday by Snagajob indicates that more holiday jobs will be available this year than have been expected in any previous season in the study’s five-year history.  


The survey of more than 1,000 hourly hiring managers with responsibility for seasonal hiring, conducted by IPSOS Public Affairs for Snagajob, included the following highlights:

September 12, 2012

Retailers plan to hire an increased number of temporary workers this holiday season, according to a survey by the global consulting firm Hay Group.

Retailers plan to hire an increased number of temporary workers this holiday season, according to a survey by the global consulting firm Hay Group.

"Retailers are betting that 2012 is going to be a great holiday season," said Craig Rowley, vp and global practice leader for Hay Group’s retail practice. "After four years of economic turbulence, they have figured out how to operate in an uncertain business environment and are calm and cool, knowing that they are ready, as they head into the holidays."