Content about Citibank

May 8, 2013
Elavon names former Citibank exec CEO

Elavon, a leading global payments provider and wholly owned subsidiary of U.S. Bancorp, has promoted Simon Haslam to the position of president and CEO. Haslam succeeds Mike Passilla, who recently departed the company.

ATLANTA — Elavon, a leading global payments provider and wholly owned subsidiary of U.S. Bancorp, has promoted Simon Haslam to the position of president and CEO. Haslam succeeds Mike Passilla, who recently departed the company.

Haslam joined Elavon in 2005 and was president of Elavon International Markets. He is credited with leading Elavon’s successful expansion throughout Europe, South America and Latin America, including the company’s recently completed joint venture with Banco Santander.

February 27, 2013
Study: Grocers Publix, Trader Joe's top experience rankings; Office Depot among most improved

WABAN, Mass. — Survey results released Wednesday by Temkin Group revealed that Publix and Trader Joe’s ranked the highest among 246 companies in terms of customer experience.

The 2013 Temkin Experience Ratings, which polled 10,000 U.S. consumers, were dominated by grocery chains and food purveyors. After Publix and Trader Joe’s was Aldi, and rounding out the top 12 were Chick-fil-A, Amazon.com, Sam's Club, H.E.B., Dunkin' Donuts, Save-a-Lot, Sonic Drive-In, Little Caeser's and Ace Hardware.

June 28, 2012
Sam's Club earns top marks for customer service

Sam's Club was among the highest-rated companies for customer service, according to new research from the Temkin Group. Other retailers included Publix, Hy-Vee, H.E.B., ShopRite, Aldi, Giant Eagle and JCPenney.

Sam's Club was among the highest-rated companies for customer service, according to new research from the Temkin Group. Other retailers included Publix, Hy-Vee, H.E.B., ShopRite, Aldi, Giant Eagle and JCPenney.

Other companies earning top marks included Chick-fil-A, credit unions and Starbucks. Meanwhile, companies with the lowest ratings included Charter Communications, Time Warner Cable, Comcast, Citibank, Qwest, Cigna, and Bank of America.

June 27, 2012
Publix, Sam's Club, Hy-Vee earn top marks for customer service

Publix, Hy-Vee, H.E.B., Sam's Club, ShopRite, Aldi, Giant Eagle and JCPenney were among the highest-rated companies for customer service, according to new research from the Temkin Group.

WABAN, Mass. — Publix, Hy-Vee, H.E.B., Sam's Club, ShopRite, Aldi, Giant Eagle and JCPenney were among the highest-rated companies for customer service, according to new research from the Temkin Group.

Other companies earning top marks included Chick-fil-A, credit unions and Starbucks. Meanwhile, companies with the lowest ratings included Charter Communications, Time Warner Cable, Comcast, Citibank, Qwest, Cigna, and Bank of America.