Content about IBM

January 17, 2014

Big data, the cloud and cognitive systems that learn are transforming the future of retail and IBM chairman, president and CEO Ginni Rometty explained during a stimulating and insightful presentation at the National Retail Federation’s annual convention.

Big data, the cloud and cognitive systems that learn are transforming the future of retail and IBM chairman, president and CEO Ginni Rometty explained during a stimulating and insightful presentation at the National Retail Federation’s annual convention.

“We’ve clearly entered a world that is mobile first,” Rometty said. “It is easy to say, but hard to do.”

January 17, 2014

Big data, the cloud and cognitive systems that learn are transforming the future of retail and IBM chairman, president and CEO Ginni Rometty explained during a stimulating and insightful presentation at the National Retail Federation’s annual convention.

Big data, the cloud and cognitive systems that learn are transforming the future of retail and IBM chairman, president and CEO Ginni Rometty explained during a stimulating and insightful presentation at the National Retail Federation’s annual convention.

“We’ve clearly entered a world that is mobile first,” Rometty said. “It is easy to say, but hard to do.”

January 7, 2014

As the clicks and bricks went head-to-head in retail’s all-important holiday season, the “clicks” had already won the 2013 race to build new warehouse and distribution facilities.

As the clicks and bricks went head-to-head in retail’s all-important holiday season, the “clicks” had already won the 2013 race to build new warehouse and distribution facilities. Winning the overall retail race is quickly becoming about being first from dock to doorstep and satiating customer’s hunger for insta-delivery. This means having the right infrastructure, particularly supporting facilities, in place.

December 26, 2013

Record levels of mobile traffic helped Christmas Day online sales advance 16.5%, according to IBM digital Analytics Benchmark data.

Record levels of mobile traffic helped Christmas Day online sales advance 16.5%, according to IBM digital Analytics Benchmark data.

December 26, 2013

Record levels of mobile traffic helped Christmas Day online sales advance 16.5%, according to IBM digital Analytics Benchmark data.

Record levels of mobile traffic helped Christmas Day online sales advance 16.5%, according to IBM digital Analytics Benchmark data.

December 3, 2013

U.S. shoppers made Cyber Monday the biggest online shopping day in history with a 20.6% increase in online sales, according to the latest cloud-based analytics findings from IBM. Mobile sales led the way, exceeding 17% of total online sales, an increase of 55.4% year-over-year.

U.S. shoppers made Cyber Monday the biggest online shopping day in history with a 20.6% increase in online sales, according to the latest cloud-based analytics findings from IBM. Mobile sales led the way, exceeding 17% of total online sales, an increase of 55.4% year-over-year.  

Cyber Monday also capped the highest five-day online sales period on record — from Thanksgiving Day through Cyber Monday — which grew 16.5% over the same period in 2012.

November 26, 2013

Online sales early this week were up nearly 12% from the equivalent Monday a year earlier. Data from the IBM Digital Analytics Holiday Benchmark shows that mobile traffic accounted for nearly 32% of all online traffic, up 42% compared to the same period last year.

Online sales early this week were up nearly 12% from the equivalent Monday a year earlier. Data from the IBM Digital Analytics Holiday Benchmark shows that mobile traffic accounted for nearly 32% of all online traffic, up 42% compared to the same period last year.   

November 26, 2013

Online sales early this week were up nearly 12% from the equivalent Monday a year earlier. Data from the IBM Digital Analytics Holiday Benchmark shows that mobile traffic accounted for nearly 32% of all online traffic, up 42% compared to the same period last year.

Online sales early this week were up nearly 12% from the equivalent Monday a year earlier. Data from the IBM Digital Analytics Holiday Benchmark shows that mobile traffic accounted for nearly 32% of all online traffic, up 42% compared to the same period last year.   

October 3, 2013

IBM has acquired Xtify Inc.,a leading provider of cloud-based mobile messaging tools that help organizations improve mobile sales, drive in-store traffic and engage customers with personalized offers. Financial terms are not being disclosed.

IBM has acquired Xtify Inc.,a leading provider of cloud-based mobile messaging tools that help organizations improve mobile sales, drive in-store traffic and engage customers with personalized offers. Financial terms are not being disclosed.

The acquisition will help extend IBM's mobile capabilities to digital marketers across all industries ranging from retail to citizen engagement in the public sector through cloud-based services.

October 3, 2013

IBM has acquired Xtify Inc.,a leading provider of cloud-based mobile messaging tools that help organizations improve mobile sales, drive in-store traffic and engage customers with personalized offers. Financial terms are not being disclosed.

IBM has acquired Xtify Inc.,a leading provider of cloud-based mobile messaging tools that help organizations improve mobile sales, drive in-store traffic and engage customers with personalized offers. Financial terms are not being disclosed.

The acquisition will help extend IBM's mobile capabilities to digital marketers across all industries ranging from retail to citizen engagement in the public sector through cloud-based services.

June 6, 2013

AT&T and IBM teamed up to deliver an e-commerce solution that retailers can use to provide their customers with a consistent shopping experience whether they are shopping online, via a mobile app or in stores.

DALLAS — AT&T and IBM teamed up to deliver an e-commerce solution that retailers can use to provide their customers with a consistent shopping experience whether they are shopping online, via a mobile app or in stores.

The new service, expected to be available this year, combines AT&T’s cloud, application management and network services with e-commerce software from IBM’s Smarter Commerce initiative in a single, subscription-based package designed for retailers.

June 6, 2013

AT&T and IBM teamed up to deliver an e-commerce solution that retailers can use to provide their customers with a consistent shopping experience whether they are shopping online, via a mobile app or in stores.

DALLAS — AT&T and IBM teamed up to deliver an e-commerce solution that retailers can use to provide their customers with a consistent shopping experience whether they are shopping online, via a mobile app or in stores.

The new service, expected to be available this year, combines AT&T’s cloud, application management and network services with e-commerce software from IBM’s Smarter Commerce initiative in a single, subscription-based package designed for retailers.

May 22, 2013

Dannon is leveraging IBM's cloud-based predictive analytics in an attempt claim the number one spot, currently held by Chobani, in the $7 billion U.S. yogurt market.

NASHVILLE, Tenn. — Dannon is leveraging IBM's cloud-based predictive analytics in an attempt claim the number one spot, currently held by Chobani, in the $7 billion U.S. yogurt market. 

March 18, 2013

ServiceSource, a provider of recurring revenue management, has announced that Robert Ashe, a proven industry software CEO at Cognos and former IBM executive, has joined its board of directors.

ServiceSource, a provider of recurring revenue management, has announced that Robert Ashe, a proven industry software CEO at Cognos and former IBM executive, has joined its board of directors. Ashe’s appointment adds key talent to continue building leading edge functionality into Renew OnDemand, the world's only cloud application designed to increase recurring revenue, and to rapidly deploy customers on this new SaaS platform.

March 18, 2013

ServiceSource, a provider of recurring revenue management, has announced that Robert Ashe, a proven industry software CEO at Cognos and former IBM executive, has joined its board of directors.

ServiceSource, a provider of recurring revenue management, has announced that Robert Ashe, a proven industry software CEO at Cognos and former IBM executive, has joined its board of directors. Ashe’s appointment adds key talent to continue building leading edge functionality into Renew OnDemand, the world's only cloud application designed to increase recurring revenue, and to rapidly deploy customers on this new SaaS platform.

March 14, 2013

IBM has opened its Customer Experience Lab in New York with the goal of helping business leaders transform the way customers experience their products, services and brands through the use of mobile, social, cloud and advanced analytics technologies.

ARMONK, N.Y. — IBM has opened its Customer Experience Lab in New York with the goal of helping business leaders transform the way customers experience their products, services and brands through the use of mobile, social, cloud and advanced analytics technologies. 

 IBM scientists and business consultants will co-create with clients to deliver systems that learn and personalize the experiences of each individual customer, identify patterns, preferences and create context from Big Data, and drive scale economics. 

March 14, 2013

IBM has opened its Customer Experience Lab in New York with the goal of helping business leaders transform the way customers experience their products, services and brands through the use of mobile, social, cloud and advanced analytics technologies.

ARMONK, N.Y. — IBM has opened its Customer Experience Lab in New York with the goal of helping business leaders transform the way customers experience their products, services and brands through the use of mobile, social, cloud and advanced analytics technologies. 

 IBM scientists and business consultants will co-create with clients to deliver systems that learn and personalize the experiences of each individual customer, identify patterns, preferences and create context from Big Data, and drive scale economics. 

January 30, 2013

Revel Touch, a technology provider in the mobile commerce space, has named Joe Davis as CEO.

PALO ALTO, Calif. — Revel Touch, a technology provider in the mobile commerce space, has named Joe Davis as CEO. 

Davis previously served as president and CEO of Coremetrics (acquired by IBM) and held executive roles at Nortel, PeopleSoft and IBM. As CEO of Revel Touch, he will be responsible for driving the company’s accelerating growth.

January 18, 2013

Mobile, social, solution, cloud, big data, SaaS, optimize and engage. It was impossible to have a conversation at the National Retail Federation convention in New York without hearing these words a lot.

By Mike Troy

Mobile, social, solution, cloud, big data, SaaS, optimize and engage. It was impossible to have a conversation at the National Retail Federation convention in New York without hearing these words — a lot.

January 17, 2013

Signet Jewelers teamed up with IBM to give its national U.S. store chains, Kay Jewelers and Jared the Galleria of Jewelry, a digital makeover.

ARMONK, N.Y. and AKRON — Signet Jewelers teamed up with IBM to give its national U.S. store chains, Kay Jewelers and Jared the Galleria of Jewelry, a digital makeover.

The digital marketing redesign has transformed the multichannel experience for Kay and Jared customers, according to Signet, and resulted in consistent sales growth, including a year-over-year increase of 49% in online sales, as reported in the company's recently announced holiday sales for fiscal 2013.

December 4, 2012

Pitney Bowes has appointed Marc B. Lautenbach as its new president and CEO, effective immediately.

STAMFORD, Conn. — Pitney Bowes has appointed Marc B. Lautenbach as its new president and CEO, effective immediately. Lautenbach succeeds Murray D. Martin, who is retiring as the company’s chairman, president and CEO and has resigned from the company’s board of directors.

Martin will continue to work with Lautenbach, who has nearly 30 years of experience in the technology and business services industry in senior leadership positions at IBM, on an effective transition.

October 5, 2012

To address the challenge of increasingly complex supply chains, IBM this week introduced a new inventory optimization solution as part of its Smarter Commerce initiative.

To address the challenge of increasingly complex supply chains, IBM this week introduced a new inventory optimization solution as part of its Smarter Commerce initiative.

October 5, 2012

To address the challenge of increasingly complex supply chains, IBM this week introduced a new inventory optimization solution as part of its Smarter Commerce initiative.

To address the challenge of increasingly complex supply chains, IBM this week introduced a new inventory optimization solution as part of its Smarter Commerce initiative.

October 4, 2012

Target’s senior executive ranks are filled with women, but don’t look for any of them on Fortune’s recent listing of the 50 most powerful women.

Target’s senior executive ranks are filled with women, but don’t look for any of them on Fortune’s recent listing of the 50 most powerful women.

Topping the list in the October 8 issue is IBM president and CEO Ginni Rometty followed by PepsiCo chairman and CEO Indra Nooyi, Hewlett-Packard president and CEO Meg Whitman and Kraft Foods chairman and CEO Irene Rosenfeld. Gracing the cover is Yahoo CEO Marissa Mayer who recently defected from Google.

September 6, 2012

IBM announced at its Smarter Commerce Global Summit that RadioShack Corp. is working with IBM's cloud-based solutions to improve price image and pricing operations over the entire pricing lifecycle.

ORLANDO, Fla. — IBM announced at its Smarter Commerce Global Summit that RadioShack Corp. is working with IBM's cloud-based solutions to improve price image and pricing operations over the entire pricing lifecycle.

The solutions being used by RadioShack are part of IBM's cloud-based merchandising analytics software and services, which help companies define the optimal price points and product mix based on customer buying trends.