Content about IBM

July 16, 2014

The revelation that IBM and Apple would be working together on a new range of mobile solutions is a huge development in its own right, but the landmark deal also promises to have a wide-ranging impact on the retail industry.

The revelation that IBM and Apple would be working together on a new range of mobile solutions is a huge development in its own right, but the landmark deal also promises to have a wide-ranging impact on the retail industry.

July 16, 2014

The revelation that IBM and Apple would be working together on a new range of mobile solutions is a huge development in its own right, but the landmark deal also promises to have a wide-ranging impact on the retail industry.

The revelation that IBM and Apple would be working together on a new range of mobile solutions is a huge development in its own right, but the landmark deal also promises to have a wide-ranging impact on the retail industry.

June 24, 2014

The commerce technology and marketing arm of eBay has a new president. Craig Hayman, a 15-year veteran of IBM, has been named the head of eBay enterprise.

The commerce technology and marketing arm of eBay has a new president. Craig Hayman, a 15-year veteran of IBM, has been named the head of eBay enterprise.

“Technology continues to have a significant impact on the overall commerce landscape,” eBay’s President and CEO John Donahoe said. “Craig’s experience will enhance our ability to serve retailers and brands in this online to offine world.”

June 24, 2014

The commerce technology and marketing arm of eBay has a new president. Craig Hayman, a 15-year veteran of IBM, has been named the head of eBay enterprise.

The commerce technology and marketing arm of eBay has a new president. Craig Hayman, a 15-year veteran of IBM, has been named the head of eBay enterprise.

“Technology continues to have a significant impact on the overall commerce landscape,” eBay’s President and CEO John Donahoe said. “Craig’s experience will enhance our ability to serve retailers and brands in this online to offine world.”

June 16, 2014

Campbell Soup Company has elected Marc B. Lautenbach to its board.

Campbell Soup Company has elected Marc B. Lautenbach to its board.

Lautenbach has been president and CEO of Pitney Bowes since Dec. 2012. Under his leadership, Pitney Bowes is diversifying its portfolio beyond its core mailing business and moving into adjacent growth areas, such as digital commerce.

June 10, 2014

Crowdsourced same-day delivery service provider Deliv has joined IBM’s Ready for Smarter Commerce program in a move that creates new opportunities for other program partners.

Crowdsourced same-day delivery service provider Deliv has joined IBM’s Ready for Smarter Commerce program in a move that creates new opportunities for other program partners.

June 10, 2014

Crowdsourced same-day delivery service provider Deliv has joined IBM’s Ready for Smarter Commerce program in a move that creates new opportunities for other program partners.

Crowdsourced same-day delivery service provider Deliv has joined IBM’s Ready for Smarter Commerce program in a move that creates new opportunities for other program partners.

May 13, 2014

At its Smarter Commerce Global Summit in Tampa, IBM announced ‘IBM ExperienceOne,’ a new integrated portfolio of cloud-based and on premise offerings that help clients quickly deliver deeper, more valuable customer engagements by bringing together marketing, sales and service practices.

At its Smarter Commerce Global Summit in Tampa, IBM announced ‘IBM ExperienceOne,’ a new integrated portfolio of cloud-based and on premise offerings that help clients quickly deliver deeper, more valuable customer engagements by bringing together marketing, sales and service practices.

May 13, 2014

At its Smarter Commerce Global Summit in Tampa, IBM announced ‘IBM ExperienceOne,’ a new integrated portfolio of cloud-based and on premise offerings that help clients quickly deliver deeper, more valuable customer engagements by bringing together marketing, sales and service practices.

At its Smarter Commerce Global Summit in Tampa, IBM announced ‘IBM ExperienceOne,’ a new integrated portfolio of cloud-based and on premise offerings that help clients quickly deliver deeper, more valuable customer engagements by bringing together marketing, sales and service practices.

January 17, 2014

Big data, the cloud and cognitive systems that learn are transforming the future of retail and IBM chairman, president and CEO Ginni Rometty explained during a stimulating and insightful presentation at the National Retail Federation’s annual convention.

Big data, the cloud and cognitive systems that learn are transforming the future of retail and IBM chairman, president and CEO Ginni Rometty explained during a stimulating and insightful presentation at the National Retail Federation’s annual convention.

“We’ve clearly entered a world that is mobile first,” Rometty said. “It is easy to say, but hard to do.”

January 17, 2014

Big data, the cloud and cognitive systems that learn are transforming the future of retail and IBM chairman, president and CEO Ginni Rometty explained during a stimulating and insightful presentation at the National Retail Federation’s annual convention.

Big data, the cloud and cognitive systems that learn are transforming the future of retail and IBM chairman, president and CEO Ginni Rometty explained during a stimulating and insightful presentation at the National Retail Federation’s annual convention.

“We’ve clearly entered a world that is mobile first,” Rometty said. “It is easy to say, but hard to do.”

January 7, 2014

As the clicks and bricks went head-to-head in retail’s all-important holiday season, the “clicks” had already won the 2013 race to build new warehouse and distribution facilities.

As the clicks and bricks went head-to-head in retail’s all-important holiday season, the “clicks” had already won the 2013 race to build new warehouse and distribution facilities. Winning the overall retail race is quickly becoming about being first from dock to doorstep and satiating customer’s hunger for insta-delivery. This means having the right infrastructure, particularly supporting facilities, in place.

December 26, 2013

Record levels of mobile traffic helped Christmas Day online sales advance 16.5%, according to IBM digital Analytics Benchmark data.

Record levels of mobile traffic helped Christmas Day online sales advance 16.5%, according to IBM digital Analytics Benchmark data.

December 26, 2013

Record levels of mobile traffic helped Christmas Day online sales advance 16.5%, according to IBM digital Analytics Benchmark data.

Record levels of mobile traffic helped Christmas Day online sales advance 16.5%, according to IBM digital Analytics Benchmark data.

December 3, 2013

U.S. shoppers made Cyber Monday the biggest online shopping day in history with a 20.6% increase in online sales, according to the latest cloud-based analytics findings from IBM. Mobile sales led the way, exceeding 17% of total online sales, an increase of 55.4% year-over-year.

U.S. shoppers made Cyber Monday the biggest online shopping day in history with a 20.6% increase in online sales, according to the latest cloud-based analytics findings from IBM. Mobile sales led the way, exceeding 17% of total online sales, an increase of 55.4% year-over-year.  

Cyber Monday also capped the highest five-day online sales period on record — from Thanksgiving Day through Cyber Monday — which grew 16.5% over the same period in 2012.

November 26, 2013

Online sales early this week were up nearly 12% from the equivalent Monday a year earlier. Data from the IBM Digital Analytics Holiday Benchmark shows that mobile traffic accounted for nearly 32% of all online traffic, up 42% compared to the same period last year.

Online sales early this week were up nearly 12% from the equivalent Monday a year earlier. Data from the IBM Digital Analytics Holiday Benchmark shows that mobile traffic accounted for nearly 32% of all online traffic, up 42% compared to the same period last year.   

November 26, 2013

Online sales early this week were up nearly 12% from the equivalent Monday a year earlier. Data from the IBM Digital Analytics Holiday Benchmark shows that mobile traffic accounted for nearly 32% of all online traffic, up 42% compared to the same period last year.

Online sales early this week were up nearly 12% from the equivalent Monday a year earlier. Data from the IBM Digital Analytics Holiday Benchmark shows that mobile traffic accounted for nearly 32% of all online traffic, up 42% compared to the same period last year.   

October 3, 2013

IBM has acquired Xtify Inc.,a leading provider of cloud-based mobile messaging tools that help organizations improve mobile sales, drive in-store traffic and engage customers with personalized offers. Financial terms are not being disclosed.

IBM has acquired Xtify Inc.,a leading provider of cloud-based mobile messaging tools that help organizations improve mobile sales, drive in-store traffic and engage customers with personalized offers. Financial terms are not being disclosed.

The acquisition will help extend IBM's mobile capabilities to digital marketers across all industries ranging from retail to citizen engagement in the public sector through cloud-based services.

October 3, 2013

IBM has acquired Xtify Inc.,a leading provider of cloud-based mobile messaging tools that help organizations improve mobile sales, drive in-store traffic and engage customers with personalized offers. Financial terms are not being disclosed.

IBM has acquired Xtify Inc.,a leading provider of cloud-based mobile messaging tools that help organizations improve mobile sales, drive in-store traffic and engage customers with personalized offers. Financial terms are not being disclosed.

The acquisition will help extend IBM's mobile capabilities to digital marketers across all industries ranging from retail to citizen engagement in the public sector through cloud-based services.

June 6, 2013

AT&T and IBM teamed up to deliver an e-commerce solution that retailers can use to provide their customers with a consistent shopping experience whether they are shopping online, via a mobile app or in stores.

DALLAS — AT&T and IBM teamed up to deliver an e-commerce solution that retailers can use to provide their customers with a consistent shopping experience whether they are shopping online, via a mobile app or in stores.

The new service, expected to be available this year, combines AT&T’s cloud, application management and network services with e-commerce software from IBM’s Smarter Commerce initiative in a single, subscription-based package designed for retailers.

June 6, 2013

AT&T and IBM teamed up to deliver an e-commerce solution that retailers can use to provide their customers with a consistent shopping experience whether they are shopping online, via a mobile app or in stores.

DALLAS — AT&T and IBM teamed up to deliver an e-commerce solution that retailers can use to provide their customers with a consistent shopping experience whether they are shopping online, via a mobile app or in stores.

The new service, expected to be available this year, combines AT&T’s cloud, application management and network services with e-commerce software from IBM’s Smarter Commerce initiative in a single, subscription-based package designed for retailers.

May 22, 2013

Dannon is leveraging IBM's cloud-based predictive analytics in an attempt claim the number one spot, currently held by Chobani, in the $7 billion U.S. yogurt market.

NASHVILLE, Tenn. — Dannon is leveraging IBM's cloud-based predictive analytics in an attempt claim the number one spot, currently held by Chobani, in the $7 billion U.S. yogurt market. 

March 18, 2013

ServiceSource, a provider of recurring revenue management, has announced that Robert Ashe, a proven industry software CEO at Cognos and former IBM executive, has joined its board of directors.

ServiceSource, a provider of recurring revenue management, has announced that Robert Ashe, a proven industry software CEO at Cognos and former IBM executive, has joined its board of directors. Ashe’s appointment adds key talent to continue building leading edge functionality into Renew OnDemand, the world's only cloud application designed to increase recurring revenue, and to rapidly deploy customers on this new SaaS platform.

March 18, 2013

ServiceSource, a provider of recurring revenue management, has announced that Robert Ashe, a proven industry software CEO at Cognos and former IBM executive, has joined its board of directors.

ServiceSource, a provider of recurring revenue management, has announced that Robert Ashe, a proven industry software CEO at Cognos and former IBM executive, has joined its board of directors. Ashe’s appointment adds key talent to continue building leading edge functionality into Renew OnDemand, the world's only cloud application designed to increase recurring revenue, and to rapidly deploy customers on this new SaaS platform.

March 14, 2013

IBM has opened its Customer Experience Lab in New York with the goal of helping business leaders transform the way customers experience their products, services and brands through the use of mobile, social, cloud and advanced analytics technologies.

ARMONK, N.Y. — IBM has opened its Customer Experience Lab in New York with the goal of helping business leaders transform the way customers experience their products, services and brands through the use of mobile, social, cloud and advanced analytics technologies. 

 IBM scientists and business consultants will co-create with clients to deliver systems that learn and personalize the experiences of each individual customer, identify patterns, preferences and create context from Big Data, and drive scale economics.