Content about Information technology management

May 17, 2013

Online and mobile marketing have turned the retail supply chain upside-down. Gone are the days of moving volumes of product in efficient, bulk moves to stores across the world. Today, smaller shipments rule the supply chain, delivering — literally — on brand promises to ensure receipt of single, customized packages under same-day or next-day delivery.

Online and mobile marketing have turned the retail supply chain upside-down. Gone are the days of moving volumes of product in efficient, bulk moves to stores across the world. Today, smaller shipments rule the supply chain, delivering — literally — on brand promises to ensure receipt of single, customized packages under same-day or next-day delivery.  

May 14, 2013

Men’s Wearhouse has launched a revamped version of its e-commerce site which features upgrades and personalized features that improve the overall online shopping experience, from browsing to buying.

FREMONT, Calif. — Men’s Wearhouse has launched a revamped version of its e-commerce site which features upgrades and personalized features that improve the overall online shopping experience, from browsing to buying.

April 1, 2013

The Container Store has enlisted Talend, a global open source software leader, to simplify, standardize and move data across multiple platforms.

LOS ALTOS, Calif. — The Container Store has enlisted Talend, a global open source software leader, to simplify, standardize and move data across multiple platforms. With Talend, The Container Store now has cross-platform standardization, improved development times and automated processes that were previously done manually.

March 28, 2013

Pepperidge Farm has launched a new website that will enable customers to create personalized packages of its Goldfish brand crackers.

NORWALK, Conn. — Pepperidge Farm has launched a new website that will enable customers to create personalized packages of its Goldfish brand crackers.

The site offers users an array of fun options to personalize Goldfish packages. Users can add their own photos and custom messages, and even pick their favorite Goldfish cracker colors to create special combinations.

March 26, 2013

Twentieth Century Fox Consumer Products launched an e-commerce initiative involving brand specific shops for some of its most popular properties.

Twentieth Century Fox Consumer Products launched an e-commerce initiative involving brand specific shops for some of its most popular properties.

The online shops will roll out over the course of the year and are intended to offer a more engaging user experience for consumers. For example, the online shops for Fox properties such as New Girl, Glee, American Dad and Family Guy will feature product as well as the ability to view content and interact with the brands via social media.

March 18, 2013

InsideView, a provider of customer intelligence, announced that one year after introducing a multi-faceted partnership with Microsoft to integrate InsideView's curated content into Microsoft Dynamics CRM, demand for the joint solution has exceeded expectations, and has provided an opportunity for Microsoft Dynamics channel partners to bring additional value to their CRM customers.

SAN FRANCISCO and NEW ORLEANS — InsideView, a provider of customer intelligence, announced that one year after introducing a multi-faceted partnership with Microsoft to integrate InsideView's curated content into Microsoft Dynamics CRM, demand for the joint solution has exceeded expectations, and has provided an opportunity for Microsoft Dynamics channel partners to bring additional value to their CRM customers.

March 6, 2013

SecureNet announced that it will launch its next generation of Mobile Payments API libraries (version 2.0) early next month, enabling quick and easy integration with mobile and point-of-sale applications for seamless mobile checkout.

AUSTIN, Texas — SecureNet announced that it will launch its next generation of Mobile Payments API libraries (version 2.0) early next month, enabling quick and easy integration with mobile and point-of-sale applications for seamless mobile checkout. The company also plans to release an advanced suite of developer integration tools complete with interactive code samples in multiple languages, easy-to-follow quick start guides by acceptance type, a robust self-service development sandbox and specialized support resources.

February 26, 2013

According to the American Customer Satisfaction Index's (ACSI) annual E-Commerce Report, produced in partnership with customer experience analytics firm ForeSee, customer satisfaction with e-commerce websites continues to rise, gaining 1.2% to 81.1 on the ACSI's 100-point scale.

ANN ARBOR, Mich. — According to the American Customer Satisfaction Index's (ACSI) annual E-Commerce Report, produced in partnership with customer experience analytics firm ForeSee, customer satisfaction with e-commerce websites continues to rise, gaining 1.2% to 81.1 on the ACSI's 100-point scale. 

February 19, 2013

In terms of growth, clicks continued to outpace bricks in 2012 — and how!

RESTON, Va. — In terms of growth, clicks continued to outpace bricks in 2012 — and how!

That was the key takeaway from comScore’s “2013 U.S. Digital Future in Focus” report: Despite the backdrop of continued economic uncertainty, 2012 was a strong year for retail e-commerce. Throughout the year, growth rates versus the prior year remained in the mid-teens to outpace growth at brick-and-mortar retail by a factor of approximately four times.

January 10, 2013

Jay Dettling was named president of Acquity Group, a global e-commerce an digital marketing company.

CHICAGO — Jay Dettling was named president of Acquity Group, a global e-commerce an digital marketing company.

Dettling will lead North American Services and in addition to identifying strategic expansion targets, he will be charged with evolving Acquity Group's current service offerings in strategic, creative and technical practice areas to keep pace with technological advances and changing market conditions.

January 10, 2013

Leading global e-commerce marketplace Rakuten Inc. has rebranded Buy.com, which it acquired May 2010, to Rakuten.com Shopping.

NEW YORK and ALISO VIEJO, Calif. — Leading global e-commerce marketplace Rakuten Inc. has rebranded Buy.com, which it acquired May 2010, to Rakuten.com Shopping.

Between now and January 30, merchants and consumers will still be able to go to Buy.com to access Rakuten’s U.S. subsidiary. Starting January 31, however, the site url will change to Rakuten.com. Anyone going to Buy.com will be redirected to the new url.

January 9, 2013

The global data management organization known as 1WorldSync named Gary Lo as its new CFO.

The global data management organization known as 1WorldSync named Gary Lo as its new CFO.

Lo spent the past 15 years in finance roles at Johnson & Johnson and other leading companies. At 1WorldSync he will be responsible for global finance, accounting, treasury, internal controls and legal functions.

January 2, 2013

Amazon contends that 2012 was a record-breaking holiday season for businesses selling on its popular online Webstore platform.

SEATTLE — Amazon contends that 2012 was a record-breaking holiday season for businesses selling on its popular online Webstore platform.

Amazon reports that more than two million third-party sellers worldwide experienced record holiday growth, and unit growth solely from sellers in the U.S. increased more than 40% year-over-year. For the year, sellers on Amazon sold hundreds of millions of units worth tens of billions of dollars worldwide, according to the company, which did not provide an actual sales figure.

December 19, 2012

Pier 1 Imports could be in for powerful home sales this holiday season as a result of its investments in its omni-channel strategy.

BURLINGTON, Mass. — Pier 1 Imports could be in for powerful home sales this holiday season as a result of its investments in its omni-channel strategy.

The company recently revamped its website as well as its mobile commerce site with help from Demandware, a leading provider of e-commerce solutions.

November 13, 2012

Survey results released Tuesday by PriceGrabber found that 71% of consumers believe that retailers offer better deals during Thanksgiving weekend than they do during the rest of the winter holiday shopping season, up from 58% in 2011.

Los Angeles -- Survey results released Tuesday by PriceGrabber found that 71% of consumers believe that retailers offer better deals during Thanksgiving weekend than they do during the rest of the winter holiday shopping season, up from 58% in 2011.

When consumers who indicated that the best deals can be found over the Thanksgiving weekend were asked which days retailers offer the best prices, 71% said Black Friday (Nov. 23), down from 80% in 2011 and 86% in 2010, and 41% said Cyber Monday (Nov. 26), up from 37% last year and 33% in 2010.

October 19, 2012

Sears Holdings has added the Teradata Active Enterprise Data Warehouse Platform 6690 to its existing Teradata analytic environment.

HOFFMAN ESTATES, Ill. — Sears Holdings has added the Teradata Active Enterprise Data Warehouse Platform 6690 to its existing Teradata analytic environment.

August 7, 2012

Amazon.com boosted its college services with the launch of Amazon Textbook Rental.

SEATTLE — Amazon.com boosted its college services with the launch of Amazon Textbook Rental. The service enables students to rent books by the semester and save up to 70% off on the price. Orders more than $25 are eligible for free shipping and can be returned for free with a prepaid, printable label. Amazon Prime members can take advantage of free two-day shipping on all orders.

June 29, 2012

Texas joins eight other states in taking legislative action requiring online-only retailers, notably Amazon.com, to collect sales tax. Online retailers will have to collect sales tax in Texas beginning July 1.

ARLINGTON, Va. — Texas joins eight other states in taking legislative action requiring online-only retailers, notably Amazon.com, to collect sales tax. Online retailers will have to collect sales tax in Texas beginning July 1.

April 27, 2012

First quarter sales at Amazon.com surged 34% to $13.2 billion during the first quarter ended March 31, but profits declined 35% to $130 million due to rising expenses related to growth initiatives.

First quarter sales at Amazon.com surged 34% to $13.2 billion during the first quarter ended March 31, but profits declined 35% to $130 million due to rising expenses related to growth initiatives.

April 26, 2012

Following up on last week’s article (One area where Amazon.com doesn’t have an advantage), the extent of that advantage in the U.S. was on display in the nation’s capitol this week.

Following up on last week’s article (One area where Amazon.com doesn’t have an advantage), the extent of that advantage in the U.S. was on display in the nation’s capitol this week.

April 18, 2012

Target and other retailers have fought unsuccessfully for years to level the e-commerce playing field in the United States by requiring Amazon.com and other online-only merchants to collect sales tax. Doing so would eliminate the Internet-pure-play retailers’ most significant competitive advantage, and for a glimpse of just how significant look no further than Canada.

Target and other retailers have fought unsuccessfully for years to level the e-commerce playing field in the United States by requiring Amazon.com and other online-only merchants to collect sales tax. Doing so would eliminate the Internet-pure-play retailers’ most significant competitive advantage, and for a glimpse of just how significant look no further than Canada.

April 4, 2012

Amazon wasn’t always a threat to Walmart, but as the only retailer grows and offers more of the same products as traditional mass retailers, it has become hard to ignore. This article from Businessweek examines how Amazon has influenced Walmart’s approach to online.

 

 

 

February 21, 2012

ANN ARBOR, Mich. — Publix Super Markets and Nordstrom are the highest ranked bricks-and-mortar retailers in a report released Tuesday by the American Customer Satisfaction Index (ACSI). While supermarkets overall are up 1.3% to 76, Publix remains the grocer to beat, with a score of 84.

The best of the best among all retailers — traditional or online — is Amazon, with a score of 86, followed by online retailer Newegg at 85. Next in line are two more websites: Overstock at 83 and eBay at 81.

February 1, 2012

Amazon.com enjoyed tremendous sales growth in the fourth quarter, but it came at a steep price as expenses grew faster than sales due to investments to support future growth.

SEATTLE — Amazon.com enjoyed tremendous sales growth in the fourth quarter, but it came at a steep price as expenses grew faster than sales due to investments to support future growth.

January 15, 2012

Smarter decision-making is a goal all retailers have, and now Target should be in an even better position to execute on that objective following a major agreement with industry leading data warehousing and analytics provider Teradata.

Smarter decision-making is a goal all retailers have, and now Target should be in an even better position to execute on that objective following a major agreement with industry leading data warehousing and analytics provider Teradata.