Content about Information technology management

November 21, 2014

Online powerhouse Zappos has opened its first-ever freestanding store, a 20,000-sq.ft. pop-up in the company’s  hometown of downtown Las Vegas. Powered by state-of-the-art technology, the shop blends online and offline retail. In keeping with the brand’s heritage, it will be open 24 hours a day, seven days a week, from November 21 until December 31.   

Online powerhouse Zappos has opened its first-ever freestanding store, a 20,000-sq.ft. pop-up in the company’s  hometown of downtown Las Vegas. Powered by state-of-the-art technology, the shop blends online and offline retail. In keeping with the brand’s heritage, it will be open 24 hours a day, seven days a week, from November 21 until December 31.    

November 4, 2014

Discount online shopping site Overstock.com has lowered prices on books and is offering a 15% bonus to loyalty members in what CEO Patrick Byrne is calling a price war with Amazon.

Discount online shopping site Overstock.com has lowered prices on books and is offering a 15% bonus to loyalty members in what CEO Patrick Byrne is calling a price war with Amazon.

"We will analyze the results and cost benefits of this price war against Amazon and decide how long to continue the promotion. Right now it's scheduled to last through Cyber Monday," said Byrne.

October 30, 2014

Get it before it’s gone is the message Amazon is sharing with holiday shoppers as it looks to drive sales of limited duration “Lightning Deals” supported by enhanced same day delivery capabilities.

Get it before it’s gone is the message Amazon is sharing with holiday shoppers as it looks to drive sales of limited duration “Lightning Deals” supported by enhanced same day delivery capabilities.

Amazon’s countdown to Black Friday and then Christmas involves a strategy of featuring roughly 15,000 products the online retailer promotes as Lightning Deals because of reduced pricing during a tight promotional window.

October 28, 2014

Sears and Amazon.com both recently came under fire for allowing rings decorated with the Nazi swastika symbol to be posted for sale on their third-party seller sites.

Sears and Amazon.com both recently came under fire for allowing rings decorated with the Nazi swastika symbol to be posted for sale on their third-party seller sites. While both retailers quickly pulled the items down and issued public apologies, they received a large amount of negative publicity and surely damaged their brand image with many offended customers, perhaps to the point of permanently losing some of them.

October 24, 2014

E-commerce solutions provider Digital River said it agreed to be acquired by an investor group led by Siris Capital Group in a deal valued at $840 million.

E-commerce solutions provider Digital River said it agreed to be acquired by an investor group led by Siris Capital Group in a deal valued at $840 million.

Under the terms of the agreement, Siris will acquire all of the outstanding common shares of Digital River for $26 a share, a 50% premium over the company’s closing price on Oct. 23.

October 15, 2014

In what promises to be the most digital holiday season ever, Amazon has issued an appeal to shoppers who want to avoid busy parking lots, crowded stores and long checkout lines.

In what promises to be the most digital holiday season ever, Amazon has issued an appeal to shoppers who want to avoid busy parking lots, crowded stores and long checkout lines.

Amazon’s appeal to shoppers was made in conjunction with the release of the online retailers 2014 Holiday Toy List and compounds traditional retailers’ already challenging effort to generate traffic to stores during the holiday season.

October 13, 2014

Lowe’s may operate only eight stores in Mexico but that’s enough for the company to get a jump on executing an omnichannel strategy.

Lowe’s may operate only eight stores in Mexico but that’s enough for the company to get a jump on executing an omnichannel strategy.

October 13, 2014

Amazon has sweetened the value proposition for its Prime members this holiday season by offering a 30 minute head start on select Lightning Deals on Amazon.com and daily sales events at MyHabit.com.

Amazon has sweetened the value proposition for its Prime members this holiday season by offering a 30 minute head start on select Lightning Deals on Amazon.com and daily sales events at MyHabit.com.

The early access deals feature is the latest enhancement to Amazon’s Prime membership which is best known for providing free two day shipping to members who pay a $99 annual fee. The feature brings elements of the competitive shopping behavior to Amazon by creating a sense of urgency to make purchases before the goods are gone.

September 29, 2014

E-commerce technology company Qubit has announced a $26m Series B investment led by Accel Partners, with participation from original investor Balderton Capital and Salesforce Ventures, Salesforce.com's corporate investment group.

E-commerce technology company Qubit has announced a $26m Series B investment led by Accel Partners, with participation from original investor Balderton Capital and Salesforce Ventures, Salesforce.com's corporate investment group.

Qubit's personalization platform collects detailed information about users' interactions with a website and analyses it to identify patterns of behavior that drive revenue and inspire business-wide optimization decisions.

September 23, 2014

Following fourth quarter results that missed Wall Street expectations, Ascena Retail is looking ahead to fiscal 2015, which CEO David Jaffe said will see the continuation of a critical, multi-year investment to build the company’s omnichannel platform.

Following fourth quarter results that missed Wall Street expectations, Ascena Retail is looking ahead to fiscal 2015, which CEO David Jaffe said will see the continuation of a critical, multi-year investment to build the company’s omnichannel platform.

The company reported net earnings of $15.7 million, compared with $29.8 million in the year-ago period.

September 15, 2014

E-commerce as a segment of the total retail market is growing at 30% per year and will reach $2 trillion in sales in 2015, according to e-commerce platform Bigcommerce.

E-commerce as a segment of the total retail market is growing at 30% per year and will reach $2 trillion in sales in 2015, according to e-commerce platform Bigcommerce.

Based on research conducted across its more than 55,000 clients, and combined with third-party research from Sagence, Bigcommerce’s Democratization of E-commerce Report also predicts that the U.S. small and medium business ecommerce market will exceed $100 billion in total sales in 2015.

August 13, 2014

Amazon launched a mobile point-of-sale solution called Amazon Local Register that gives merchants a low-cost payment acceptance method while providing it with new insights into offline commerce.

Amazon launched a mobile point-of-sale solution called Amazon Local Register that gives merchants a low-cost payment acceptance method while providing it with new insights into offline commerce.

August 8, 2014

Office Depot’s is looking to elevate its business performance with a range of new insights and operational capabilities resulting from an expanded relationship with Teradata.

Office Depot’s is looking to elevate its business performance with a range of new insights and operational capabilities resulting from an expanded relationship with Teradata.

Office Depot had an existing relationship with Teradata, a leading provider of analytic data platforms, marketing applications and related services, but its involvement with the technology leader is expanding at a time when Office Depot is looking to elevate its performance in the wake of last year’s merger with OfficeMax.

August 8, 2014

Overstock.com is offering shoppers a new method of paying for their purchases — a store credit card. The new cards will be provided by Comenity Capital Bank, which furnishes credits cards for retailers such as Buckle and Express.

Overstock.com is offering shoppers a new method of paying for their purchases — a store credit card. The new cards will be provided by Comenity Capital Bank, which furnishes credits cards for retailers such as Buckle and Express.
 
"We always like to give our customers options," Overstock CEO Patrick Byrne said. "That applies to both product selection and payment method. Allowing customers to pay for larger purchases over time is an exciting development and one that has been received enthusiastically."
 

August 6, 2014

Amazon has expanded same-day delivery and is now offering “Get It Today” capabilities to customers in Baltimore, Dallas, Indianapolis, New York City, Philadelphia and Washington DC metro areas, with more than a million eligible items now available for same-day delivery.

Amazon has expanded same-day delivery and is now offering “Get It Today” capabilities to customers in Baltimore, Dallas, Indianapolis, New York City, Philadelphia and Washington DC metro areas, with more than a million eligible items now available for same-day delivery.

August 5, 2014

Online retailer Overstock.com is launching a partnership with nonprofit Give Back Box to make donating used clothes easier for its customers.

Online retailer Overstock.com is launching a partnership with nonprofit Give Back Box to make donating used clothes easier for its customers.
 
Soon, customers who order products from Overstock.com will be able to use an enclosed Give Back Box shipping label to send their used clothes to nonprofits nationwide.
 

July 25, 2014

A heightened emphasis on e-commerce, store closures and operational efficiencies are among the strategic initiatives underway at Aaron’s where the operator of 2,100 stores is looking to restore growth of furniture, electronics, appliances and accessories.

A heightened emphasis on e-commerce, store closures and operational efficiencies are among the strategic initiatives underway at Aaron’s where the operator of 2,100 stores is looking to restore growth of furniture, electronics, appliances and accessories.

The company posted disappointing second quarter results which prompted CEO Ronald Allen to elaborate on several strategies the company had highlighted earlier this year.

July 18, 2014

Amazon found another way to endear itself to customers with a new service called Kindle Unlimited that provides access to 600,000 books for a flat monthly fee.

Amazon found another way to endear itself to customers with a new service called Kindle Unlimited that provides access to 600,000 books for a flat monthly fee.

June 20, 2014

It looks like more consumers prefer to do their back-to-school and back-to-college shopping online. According to a study from e-commerce marketing technology provider HookLogic and polling company Qriously, 35% of consumers shop for back-to-school suppliers online, while 34% shop in-store and 33% shop both channels (some totals equal more than 100% due to rounding).

It looks like more consumers prefer to do their back-to-school and back-to-college shopping online. According to a study from e-commerce marketing technology provider HookLogic and polling company Qriously, 35% of consumers shop for back-to-school suppliers online, while 34% shop in-store and 33% shop both channels (some totals equal more than 100% due to rounding).

June 19, 2014

Increasing strength in Pier 1 Imports’ e-commerce business translated into better-than-expected sales that fueled the company’s overall financial results for the first quarter.

Increasing strength in Pier 1 Imports’ e-commerce business translated into better-than-expected sales that fueled the company’s overall financial results for the first quarter.

Total sales for the quarter were $419.1 million, a 6.1% increase versus $394.9 million in the year-ago quarter. Comparable sales increased 6.3% during the quarter, driven by increases in total brand traffic, conversion and higher average ticket. E-commerce sales exceeded the company’s estimates, reaching 9% of sales for the quarter.

June 12, 2014

A study conducted by DHL e-commerce that compares consumer behavior across 20 markets has created a detailed look into how people shop around the world.

A study conducted by DHL e-commerce that compares consumer behavior across 20 markets has created a detailed look into how people shop around the world.

The “Shop the World” survey, which uses data from some 11,000 respondents, shows the growing prominence and earning potential of ecommerce and distance selling operations in different countries.

May 27, 2014

A recent Infosys Rethinking Retail Survey found that 86% of consumers who have experienced personalization technology while shopping have admitted that it has influenced their purchasing decisions. Moreover, 69% of consumers responded to the study stating that consistency of customer service across physical and online stores was of importance to them.

A recent Infosys Rethinking Retail Survey found that 86% of consumers who have experienced personalization technology while shopping have admitted that it has influenced their purchasing decisions. Moreover, 69% of consumers responded to the study stating that consistency of customer service across physical and online stores was of importance to them.

May 6, 2014

Ticketfly, a San Francisco-based ticket distribution service founded in 2008, has hired former Amazon chief operating officer Steve Oliver to help develop the startup’s long-term strategy as it prepares to expand internationally, according to a Reuters report.

Ticketfly, a San Francisco-based ticket distribution service founded in 2008, has hired former Amazon chief operating officer Steve Oliver to help develop the startup’s long-term strategy as it prepares to expand internationally, according to a Reuters report.

Oliver spent nine years at Amazon, leading its Canadian operations, the article stated.

April 30, 2014

Leading e-commerce imaging provider Kwikee has launched a new collaboration portal for retailers and suppliers to help improve e-commerce conversion.

Leading e-commerce imaging provider Kwikee has launched a new collaboration portal for retailers and suppliers to help improve e-commerce conversion.

April 14, 2014

HSN recognized the ExactTarget Marketing Cloud from salesforce.com (CRM) as its “Strategic Digital Alliance” partner for the year for transforming the company’s digital marketing program. The company was honored at HSN’s 4th annual awards gala in St. Petersburg, Fla.

HSN recognized the ExactTarget Marketing Cloud from salesforce.com (CRM) as its “Strategic Digital Alliance” partner for the year for transforming the company’s digital marketing program. The company was honored at HSN’s 4th annual awards gala in St. Petersburg, Fla.