Content about Information technology management

July 25, 2014

A heightened emphasis on e-commerce, store closures and operational efficiencies are among the strategic initiatives underway at Aaron’s where the operator of 2,100 stores is looking to restore growth of furniture, electronics, appliances and accessories.

A heightened emphasis on e-commerce, store closures and operational efficiencies are among the strategic initiatives underway at Aaron’s where the operator of 2,100 stores is looking to restore growth of furniture, electronics, appliances and accessories.

The company posted disappointing second quarter results which prompted CEO Ronald Allen to elaborate on several strategies the company had highlighted earlier this year.

July 18, 2014

Amazon found another way to endear itself to customers with a new service called Kindle Unlimited that provides access to 600,000 books for a flat monthly fee.

Amazon found another way to endear itself to customers with a new service called Kindle Unlimited that provides access to 600,000 books for a flat monthly fee.

June 20, 2014

It looks like more consumers prefer to do their back-to-school and back-to-college shopping online. According to a study from e-commerce marketing technology provider HookLogic and polling company Qriously, 35% of consumers shop for back-to-school suppliers online, while 34% shop in-store and 33% shop both channels (some totals equal more than 100% due to rounding).

It looks like more consumers prefer to do their back-to-school and back-to-college shopping online. According to a study from e-commerce marketing technology provider HookLogic and polling company Qriously, 35% of consumers shop for back-to-school suppliers online, while 34% shop in-store and 33% shop both channels (some totals equal more than 100% due to rounding).

June 19, 2014

Increasing strength in Pier 1 Imports’ e-commerce business translated into better-than-expected sales that fueled the company’s overall financial results for the first quarter.

Increasing strength in Pier 1 Imports’ e-commerce business translated into better-than-expected sales that fueled the company’s overall financial results for the first quarter.

Total sales for the quarter were $419.1 million, a 6.1% increase versus $394.9 million in the year-ago quarter. Comparable sales increased 6.3% during the quarter, driven by increases in total brand traffic, conversion and higher average ticket. E-commerce sales exceeded the company’s estimates, reaching 9% of sales for the quarter.

June 12, 2014

A study conducted by DHL e-commerce that compares consumer behavior across 20 markets has created a detailed look into how people shop around the world.

A study conducted by DHL e-commerce that compares consumer behavior across 20 markets has created a detailed look into how people shop around the world.

The “Shop the World” survey, which uses data from some 11,000 respondents, shows the growing prominence and earning potential of ecommerce and distance selling operations in different countries.

May 27, 2014

A recent Infosys Rethinking Retail Survey found that 86% of consumers who have experienced personalization technology while shopping have admitted that it has influenced their purchasing decisions. Moreover, 69% of consumers responded to the study stating that consistency of customer service across physical and online stores was of importance to them.

A recent Infosys Rethinking Retail Survey found that 86% of consumers who have experienced personalization technology while shopping have admitted that it has influenced their purchasing decisions. Moreover, 69% of consumers responded to the study stating that consistency of customer service across physical and online stores was of importance to them.

May 6, 2014

Ticketfly, a San Francisco-based ticket distribution service founded in 2008, has hired former Amazon chief operating officer Steve Oliver to help develop the startup’s long-term strategy as it prepares to expand internationally, according to a Reuters report.

Ticketfly, a San Francisco-based ticket distribution service founded in 2008, has hired former Amazon chief operating officer Steve Oliver to help develop the startup’s long-term strategy as it prepares to expand internationally, according to a Reuters report.

Oliver spent nine years at Amazon, leading its Canadian operations, the article stated.

April 30, 2014

Leading e-commerce imaging provider Kwikee has launched a new collaboration portal for retailers and suppliers to help improve e-commerce conversion.

Leading e-commerce imaging provider Kwikee has launched a new collaboration portal for retailers and suppliers to help improve e-commerce conversion.

April 14, 2014

HSN recognized the ExactTarget Marketing Cloud from salesforce.com (CRM) as its “Strategic Digital Alliance” partner for the year for transforming the company’s digital marketing program. The company was honored at HSN’s 4th annual awards gala in St. Petersburg, Fla.

HSN recognized the ExactTarget Marketing Cloud from salesforce.com (CRM) as its “Strategic Digital Alliance” partner for the year for transforming the company’s digital marketing program. The company was honored at HSN’s 4th annual awards gala in St. Petersburg, Fla.

April 4, 2014

Former Office Depot executive Monica Luechtefeld has joined the board of e-commerce solutions provider PFSweb.

Former Office Depot executive Monica Luechtefeld has joined the board of e-commerce solutions provider PFSweb.

Luechetfeld spent 20 years at Office Depot serving in a variety of leadership roles in the areas of e-commerce, supply chain, information technology, marketing and business development. She left Office Depot in 2012 after holding senior roles such as EVP of European e-commerce, EVP of e-commerce and digital marketing and founded her own consulting firm. Luechetfeld was also a founding member of the National Retail Federation’s Shop.org organization.

March 24, 2014

As the retail industry begins to offer shoppers the omnichannel experience they demand, brick-and-mortar stores have never been more important.

As the retail industry begins to offer shoppers the omnichannel experience they demand, brick-and-mortar stores have never been more important.

This is especially true as it relates to power centers, broadly defined as open-air shopping centers that feature multiple national anchors such as discount department stores, off-price stores, warehouse clubs and other retailers that tend to offer a wide selection in a particular merchandise category at value prices.

March 19, 2014

A study of 10,000 U.S. consumers’ attitudes about retail customer service saw Sam’s Club best Amazon.com and dozens of other retailers among a field of 268 companies.

A study of 10,000 U.S. consumers’ attitudes about retail customer service saw Sam’s Club best Amazon.com and dozens of other retailers among a field of 268 companies.

February 18, 2014

The ability to develop actionable insights by listening to social conversations is among several powerful new capabilities that have been added to Microsoft Dynamics CRM portfolio.

The ability to develop actionable insights by listening to social conversations is among several powerful new capabilities that have been added to Microsoft Dynamics CRM portfolio.

Microsoft introduced a comprehensive set of new marketing and social listening capabilities to its Microsoft Dynamics CRM suite which are designed to help organizations match their customers to the right products and services, engage with them in the right way at the right time and nurture relationships.

February 5, 2014

Leading electronics-focused e-retailer Newegg is looking to grow its customer base while keeping existing customers happy with a new customer-benefit program, which offers, in part, complimentary expedited shipping for $49.99 per year.

Leading electronics-focused e-retailer Newegg is looking to grow its customer base while keeping existing customers happy with a new customer-benefit program, which offers, in part, complimentary expedited shipping for $49.99 per year.

January 7, 2014

The nation’s largest arts and crafts retailer plans to go public this year and the launch of a new ecommerce platform that gives Michaels Stores long overdue online sales capabilities is a key element of its growth strategy.

The nation’s largest arts and crafts retailer plans to go public this year and the launch of a new ecommerce platform that gives Michaels Stores long overdue online sales capabilities is a key element of its growth strategy.

December 11, 2013

Analysis from price intelligence firm Profitero showed that Amazon.com makes more than 2.5 million price changes every day, compared with a little more than 50,000 total price changes made by brick-and-mortar retailers Walmart and Best Buy throughout November.

Analysis from price intelligence firm Profitero showed that Amazon.com makes more than 2.5 million price changes every day, compared with a little more than 50,000 total price changes made by brick-and-mortar retailers Walmart and Best Buy throughout November.

Profitero’s analysis also revealed that Amazon.com has increased its number of daily price changes 10-fold during the last 12 months. At the beginning of December 2012, the online retailer implemented just 269,113 price changes.

December 9, 2013

Newegg, a leading electronics-focused e-retailer in the United States, is leveraging its record-breaking Black November sales for its Marketplace Division to drive additional sales this holiday season.

Newegg, a leading electronics-focused e-retailer in the United States, is leveraging its record-breaking Black November sales for its Marketplace Division to drive additional sales this holiday season.

Newegg Marketplace reported sales of 109% year-over-year, making this the second consecutive year of triple-digit growth.

Newegg has also added Cooking.com, eBags.com, Griffin Technology, Overstock.com, Samy's Camera, Toys "R" Us and Babies "R" Us to its Marketplace this year.

December 2, 2013

Amazon.com hopes to someday deliver packages to its customers using unmanned drone aircraft.

Amazon.com hopes to someday deliver packages to its customers using unmanned drone aircraft.

According to numerous media reports, Amazon CEO Jeff Bezos said during an interview on the TV news program 60 Minutes aired Dec.1 that the company is currently testing the use of drones to pick up customer orders in buckets from fulfillment centers to enable delivery within 30 minutes of a customer executing an online transaction.

November 4, 2013

J. Crew consumers can now take advantage of MasterCard’s digital wallet service, MasterPass, at checkout. The digital wallet service enables shoppers to use any payment card or enabled device to unlock a simplified and speedier checkout experience regardless of where they are.

J. Crew consumers can now take advantage of MasterCard’s digital wallet service, MasterPass, at checkout. The digital wallet service enables shoppers to use any payment card or enabled device to unlock a simplified and speedier checkout experience regardless of where they are.

November 1, 2013

Newegg, a leading electronics-focused e-retailer in the U.S., has kicked off this year’s Black November shopping event. The online retailer first unveiled Black November in 2010.

Newegg, a leading electronics-focused e-retailer in the U.S., has kicked off this year’s Black November shopping event. The online retailer first unveiled Black November in 2010.

The company will be offering exclusive deals on the first four days of Black November across 60 categories, including computers, electronics, automotive, sporting goods and jewelry.

October 21, 2013

Amazon.com has announced that this holiday season, thousands of third-party sellers will have the opportunity to participate in its holiday deals promotion program.

Amazon.com has announced that this holiday season, thousands of third-party sellers will have the opportunity to participate in its holiday deals promotion program.

Third-party sellers on Amazon will be allowed to offer holiday deals that will be featured on the Amazon holiday deal pages, including its Today’s Deals page. Holiday deals from sellers will appear on high customer traffic merchandising pages which highlight limited-time discounts on holiday items exclusively from sellers.

October 2, 2013

Staples has acquired Runa, a software company based in San Mateo, Calif., that helps online retailers increase sales by personalizing the shopping experience. Terms and conditions of the acquisition were not disclosed.

Staples has acquired Runa, a software company based in San Mateo, Calif., that helps online retailers increase sales by personalizing the shopping experience. Terms and conditions of the acquisition were not disclosed.

September 12, 2013

An already impressive speaker lineup was further strengthened this week when executives from Walmart.com, Salesforce.com, DataRank and Saatchi & Saatchi X were added to the lineup for the Emerging Trends in Retailing conference.

An already impressive speaker lineup was further strengthened this week when executives from Walmart.com, Salesforce.com, DataRank and Saatchi & Saatchi X were added to the lineup for the Emerging Trends in Retailing conference.

August 12, 2013

The retail world is seeing significant shifts in consumer expectations and behaviors. Today’s online shoppers have higher expectations than ever before.

The retail world is seeing significant shifts in consumer expectations and behaviors. Today’s online shoppers have higher expectations than ever before.

August 2, 2013

Overstock.com is extending its limited-time book sale promotion, pricing books at least 10% below Amazon's prices. The online retailer will keep prices at that level one more week.

SALT LAKE CITY — Overstock.com is extending its limited-time book sale promotion, pricing books at least 10% below Amazon's prices. The online retailer will keep prices at that level one more week.

"This promotion is so successful we've chosen to extend it," said CEO Patrick M. Byrne. "We are already, on average, 9% cheaper than Amazon on other products we carry, so this just seems like the natural next step. It's a great time to be shopping for a book."