Content about Information technology management

April 14, 2014

HSN recognized the ExactTarget Marketing Cloud from salesforce.com (CRM) as its “Strategic Digital Alliance” partner for the year for transforming the company’s digital marketing program. The company was honored at HSN’s 4th annual awards gala in St. Petersburg, Fla.

HSN recognized the ExactTarget Marketing Cloud from salesforce.com (CRM) as its “Strategic Digital Alliance” partner for the year for transforming the company’s digital marketing program. The company was honored at HSN’s 4th annual awards gala in St. Petersburg, Fla.

April 4, 2014

Former Office Depot executive Monica Luechtefeld has joined the board of e-commerce solutions provider PFSweb.

Former Office Depot executive Monica Luechtefeld has joined the board of e-commerce solutions provider PFSweb.

Luechetfeld spent 20 years at Office Depot serving in a variety of leadership roles in the areas of e-commerce, supply chain, information technology, marketing and business development. She left Office Depot in 2012 after holding senior roles such as EVP of European e-commerce, EVP of e-commerce and digital marketing and founded her own consulting firm. Luechetfeld was also a founding member of the National Retail Federation’s Shop.org organization.

March 24, 2014

As the retail industry begins to offer shoppers the omnichannel experience they demand, brick-and-mortar stores have never been more important.

As the retail industry begins to offer shoppers the omnichannel experience they demand, brick-and-mortar stores have never been more important.

This is especially true as it relates to power centers, broadly defined as open-air shopping centers that feature multiple national anchors such as discount department stores, off-price stores, warehouse clubs and other retailers that tend to offer a wide selection in a particular merchandise category at value prices.

March 19, 2014

A study of 10,000 U.S. consumers’ attitudes about retail customer service saw Sam’s Club best Amazon.com and dozens of other retailers among a field of 268 companies.

A study of 10,000 U.S. consumers’ attitudes about retail customer service saw Sam’s Club best Amazon.com and dozens of other retailers among a field of 268 companies.

February 18, 2014

The ability to develop actionable insights by listening to social conversations is among several powerful new capabilities that have been added to Microsoft Dynamics CRM portfolio.

The ability to develop actionable insights by listening to social conversations is among several powerful new capabilities that have been added to Microsoft Dynamics CRM portfolio.

Microsoft introduced a comprehensive set of new marketing and social listening capabilities to its Microsoft Dynamics CRM suite which are designed to help organizations match their customers to the right products and services, engage with them in the right way at the right time and nurture relationships.

February 5, 2014

Leading electronics-focused e-retailer Newegg is looking to grow its customer base while keeping existing customers happy with a new customer-benefit program, which offers, in part, complimentary expedited shipping for $49.99 per year.

Leading electronics-focused e-retailer Newegg is looking to grow its customer base while keeping existing customers happy with a new customer-benefit program, which offers, in part, complimentary expedited shipping for $49.99 per year.

January 7, 2014

The nation’s largest arts and crafts retailer plans to go public this year and the launch of a new ecommerce platform that gives Michaels Stores long overdue online sales capabilities is a key element of its growth strategy.

The nation’s largest arts and crafts retailer plans to go public this year and the launch of a new ecommerce platform that gives Michaels Stores long overdue online sales capabilities is a key element of its growth strategy.

December 11, 2013

Analysis from price intelligence firm Profitero showed that Amazon.com makes more than 2.5 million price changes every day, compared with a little more than 50,000 total price changes made by brick-and-mortar retailers Walmart and Best Buy throughout November.

Analysis from price intelligence firm Profitero showed that Amazon.com makes more than 2.5 million price changes every day, compared with a little more than 50,000 total price changes made by brick-and-mortar retailers Walmart and Best Buy throughout November.

Profitero’s analysis also revealed that Amazon.com has increased its number of daily price changes 10-fold during the last 12 months. At the beginning of December 2012, the online retailer implemented just 269,113 price changes.

December 9, 2013

Newegg, a leading electronics-focused e-retailer in the United States, is leveraging its record-breaking Black November sales for its Marketplace Division to drive additional sales this holiday season.

Newegg, a leading electronics-focused e-retailer in the United States, is leveraging its record-breaking Black November sales for its Marketplace Division to drive additional sales this holiday season.

Newegg Marketplace reported sales of 109% year-over-year, making this the second consecutive year of triple-digit growth.

Newegg has also added Cooking.com, eBags.com, Griffin Technology, Overstock.com, Samy's Camera, Toys "R" Us and Babies "R" Us to its Marketplace this year.

December 2, 2013

Amazon.com hopes to someday deliver packages to its customers using unmanned drone aircraft.

Amazon.com hopes to someday deliver packages to its customers using unmanned drone aircraft.

According to numerous media reports, Amazon CEO Jeff Bezos said during an interview on the TV news program 60 Minutes aired Dec.1 that the company is currently testing the use of drones to pick up customer orders in buckets from fulfillment centers to enable delivery within 30 minutes of a customer executing an online transaction.

November 4, 2013

J. Crew consumers can now take advantage of MasterCard’s digital wallet service, MasterPass, at checkout. The digital wallet service enables shoppers to use any payment card or enabled device to unlock a simplified and speedier checkout experience regardless of where they are.

J. Crew consumers can now take advantage of MasterCard’s digital wallet service, MasterPass, at checkout. The digital wallet service enables shoppers to use any payment card or enabled device to unlock a simplified and speedier checkout experience regardless of where they are.

November 1, 2013

Newegg, a leading electronics-focused e-retailer in the U.S., has kicked off this year’s Black November shopping event. The online retailer first unveiled Black November in 2010.

Newegg, a leading electronics-focused e-retailer in the U.S., has kicked off this year’s Black November shopping event. The online retailer first unveiled Black November in 2010.

The company will be offering exclusive deals on the first four days of Black November across 60 categories, including computers, electronics, automotive, sporting goods and jewelry.

October 21, 2013

Amazon.com has announced that this holiday season, thousands of third-party sellers will have the opportunity to participate in its holiday deals promotion program.

Amazon.com has announced that this holiday season, thousands of third-party sellers will have the opportunity to participate in its holiday deals promotion program.

Third-party sellers on Amazon will be allowed to offer holiday deals that will be featured on the Amazon holiday deal pages, including its Today’s Deals page. Holiday deals from sellers will appear on high customer traffic merchandising pages which highlight limited-time discounts on holiday items exclusively from sellers.

October 2, 2013

Staples has acquired Runa, a software company based in San Mateo, Calif., that helps online retailers increase sales by personalizing the shopping experience. Terms and conditions of the acquisition were not disclosed.

Staples has acquired Runa, a software company based in San Mateo, Calif., that helps online retailers increase sales by personalizing the shopping experience. Terms and conditions of the acquisition were not disclosed.

September 12, 2013

An already impressive speaker lineup was further strengthened this week when executives from Walmart.com, Salesforce.com, DataRank and Saatchi & Saatchi X were added to the lineup for the Emerging Trends in Retailing conference.

An already impressive speaker lineup was further strengthened this week when executives from Walmart.com, Salesforce.com, DataRank and Saatchi & Saatchi X were added to the lineup for the Emerging Trends in Retailing conference.

August 12, 2013

The retail world is seeing significant shifts in consumer expectations and behaviors. Today’s online shoppers have higher expectations than ever before.

The retail world is seeing significant shifts in consumer expectations and behaviors. Today’s online shoppers have higher expectations than ever before.

August 2, 2013

Overstock.com is extending its limited-time book sale promotion, pricing books at least 10% below Amazon's prices. The online retailer will keep prices at that level one more week.

SALT LAKE CITY — Overstock.com is extending its limited-time book sale promotion, pricing books at least 10% below Amazon's prices. The online retailer will keep prices at that level one more week.

"This promotion is so successful we've chosen to extend it," said CEO Patrick M. Byrne. "We are already, on average, 9% cheaper than Amazon on other products we carry, so this just seems like the natural next step. It's a great time to be shopping for a book."

August 1, 2013

H&M has made a lot of its U.S. customers happy with the launch of its Shop Online store, namely those who prefer the convenience of online shopping over having to go to the retailer’s brick-and-mortar stores.

NEW YORK — H&M has made a lot of its U.S. customers happy with the launch of its Shop Online store, namely those who prefer the convenience of online shopping over having to go to the retailer’s brick-and-mortar stores. 

The retailer also stands to reach new potential customers who don’t have a store anywhere near them, but are familiar with the brand. 

July 25, 2013

Leading payments processor Vantiv cited strength in its E-commerce business as a key driver of a second quarter performance that saw revenues increase 11% to $519.4 million and profits on an adjusted basis increase 21.6% to $82.7 million, or 40 cents a share. Vantiv said its E-commerce business grew by 38% during the second quarter.

Leading payments processor Vantiv cited strength in its e-commerce business as a key driver of a second quarter performance that saw revenues increase 11% to $519.4 million and profits on an adjusted basis increase 21.6% to $82.7 million, or 40 cents a share. Vantiv said its e-commerce business grew by 38% during the second quarter.

July 16, 2013

DropShip Commerce, a provider of distributed supply chain management solutions to mid-market retailers, appointed of Scott Lemon as VP of technology.

DropShip Commerce, a provider of distributed supply chain management solutions to mid-market retailers, appointed of Scott Lemon as VP of technology.

Lemon will oversee the firm’s software as a service-based, on-demand platform to help retailers and manufacturers use the virtual supply chain to be more responsive to consumer demand in the age of e-commerce.

July 10, 2013

Virtual Piggy has integrated its youth-friendly payment system with Claire’s Stores’ e-commerce website at www.claires.com.

LOS ANGELES — Virtual Piggy has integrated its youth-friendly payment system with Claire’s Stores’ e-commerce website at www.claires.com.

June 24, 2013

Terapeak has launched an e-commerce market analytics solution designed to provide visibility into the Amazon marketplace giving online retailers access to Amazon market data as well as their own sales data.

PALO ALTO, Calif. — Terapeak has launched an e-commerce market analytics solution designed to provide visibility into the Amazon marketplace giving online retailers access to Amazon market data as well as their own sales data.

The solutions tool features product, offer and sales rank searches in more than 35 Amazon categories; average, minimum and maximum pricing data; competitor research and analysis; and the ability to view historical Amazon transactions. 

June 19, 2013

Greg Bailey was named director of business process and implementation at Enhanced Retail Solutions, a software and consulting firm focused on point of sale analytics and demand planning solutions for suppliers and retailers.

Greg Bailey was named director of business process and implementation at Enhanced Retail Solutions, a software and consulting firm focused on point of sale analytics and demand planning solutions for suppliers and retailers.

June 14, 2013

Overall economic growth in Europe is slower than the U.S., but the opposite is true when it comes to e-commerce sales, according to figures published by Internet Retailer.

Overall economic growth in Europe is slower than in the U.S., but the opposite is true when it comes to e-commerce sales, according to figures published by Internet Retailer.
 
U.S. e-commerce sales grew 15.9% to $225.54 billion in 2012 from $194.61 billion the prior year, according to the U.S. Department of Commerce while the Centre for Retail Research in the U.K. said European e-commerce sales increased 16.6% to $302.2 billion from 260.4 billion.

May 22, 2013

SDL, a global company that helps brands maximize their online business, has released a cloud-based solution for e-commerce marketers called SDL Fredhopper 7.5.

MAIDENHEAD, U.K. — SDL, a global company that helps brands maximize their online business, has released a cloud-based solution for e-commerce marketers called SDL Fredhopper 7.5. 

SDL Fredhopper 7.5 allows e-commerce marketers to modify their online stores based on new trends, consumer behavior and commercial drivers. Marketers can, therefore, use the tool to adapt an entire product catalog and target specific shoppers.