Content about Man Made Disaster

July 1, 2014

Former Best Buy and Advance Auto Part executives are the newest members of the senior leadership team at the 2,216-store Bridgestone Retail Operations group where chairman and president Stu Crum wants to do the unthinkable.

Former Best Buy and Advance Auto Part executives are the newest members of the senior leadership team at the 2,216-store Bridgestone Retail Operations group where chairman and president Stu Crum wants to do the unthinkable.
 
Crum wants to eliminate the smell of rubber from the company’s stores and see the Firestone name mentioned alongside companies such as Nordstrom and Starbucks during conversations about retailers who provide a great customer service experience.
 

June 17, 2014

The Mayday button customer service feature Amazon introduced on its Kindle Fire HDX product last fall boasts an average response time of less than 10 seconds, roughly the time it takes other organizations’ automatic voice response system to say, “your call is very important to us….”

The Mayday button customer service feature Amazon introduced on its Kindle Fire HDX product last fall boasts an average response time of less than 10 seconds, roughly the time it takes other organizations’ automatic voice response system to say, “your call is very important to us….”

April 4, 2014

The American Red Cross has enhanced its ability to respond to disasters with support from Dell to open a new digital operations center in north Texas.

The American Red Cross has enhanced its ability to respond to disasters with support from Dell to open a new digital operations center in north Texas.

The Red Cross embraced social media in a big way in 2012 when it became apparent that Twitter, Facebook and other digital communication methods were the first place people turn when disasters strike. The relief organization opened the Red Cross Digital Operations Center roughly two years ago in Washington, D.C. with support from Dell and now the two are working together to open the north Texas location.

September 17, 2013

Longstanding household brand names Quilted Northern, Jockey and Dawn are doing something right, namely, employing a mix of traditional and digital marketing strategies which enabled them to outshine trendsetting technology brands, according to Landor’s 2013 Breakaway Brands Study.

Longstanding household brand names Quilted Northern, Jockey and Dawn are doing something right, namely, employing a mix of traditional and digital marketing strategies which enabled them to outshine trendsetting technology brands, according to Landor’s 2013 Breakaway Brands Study.

Amazon was the only brand born in the digital era to make the top 10, along with its Kindle sub-brand. Apple fell off the list entirely.  

May 13, 2013

European apparel retailer H&M and Inditex, parent company of fashion retailer Zara, are signing on to the Bangladesh Fire and Building Safety Agreement, an independent, legally-binding agreement to guarantee safe working conditions in the Bangladeshi garment industry.

European apparel retailer H&M and Inditex, parent company of fashion retailer Zara, are signing on to the Bangladesh Fire and Building Safety Agreement, an independent, legally-binding agreement to guarantee safe working conditions in the Bangladeshi garment industry. 

H&M is a top purchaser of garments from Bangladesh, and hopes that the agreement leads to “far-reaching improvements in working conditions.” 

April 25, 2013

Walmart and other retailers are facing renewed criticism over their global sourcing practices following another factory disaster in Bangladesh.

Walmart and other retailers are facing renewed criticism over their global sourcing practices following another factory disaster in Bangladesh.

Reuters is reporting that a block of garment factories and shops collapsed in Savar, 20 miles outside Dhaka, on Wednesday, killing 251 people and injuring more than a thousand. According to the report, an unknown number of the more than 3,000 people who work at the factory remain trapped inside. For more information, go to:

March 12, 2013

A blood drive and fundraising effort are underway in Southern California to support two employees injured in an explosion at a Sport Chalet store.

A blood drive and fundraising effort are underway in Southern California to support two employees injured in an explosion at a Sport Chalet store.

The two employees, Victor Gonzales, 25, and Lauren Polzin, 27, were injured earlier this month while attempting to shut off a gas valve after a customer in the retailer’s store in La Canada, Ca., reported smelling gas. Sport Chalet operates 54 stores in California, Arizona, Nevada and Utah.

December 7, 2012

Walmart is occupying the familiar role of corporate villain again this week as new details emerge regarding a fire that killed 112 people at a Bangladesh apparel factory used by one of the retailer’s suppliers.

Walmart is occupying the familiar role of corporate villain again this week as new details emerge regarding a fire that killed 112 people at a Bangladesh apparel factory used by one of the retailer’s suppliers.

October 15, 2012

In today’s connected world, complex technologies are creating richer consumer experiences, but are also creating greater expectations. With the explosion of connected and mobile devices in recent years, consumers now have better control of their interactions with the companies whom they choose to do business with than ever before.

In today’s connected world, complex technologies are creating richer consumer experiences, but are also creating greater expectations. With the explosion of connected and mobile devices in recent years, consumers now have better control of their interactions with the companies whom they choose to do business with than ever before. This is good news for the consumer electronics industry as it represents an excellent opportunity to engage with customers on a more regular basis.

August 3, 2012

A lawyer representing former Tuesday Morning CEO Kathleen Mason asserts the closeout retailer fire her upon learning she was diagnosed with breast cancer.

DALLAS — A lawyer representing former Tuesday Morning CEO Kathleen Mason asserts the closeout retailer fire her upon learning she was diagnosed with breast cancer.

Kathleen Mason, the former President and CEO of the Dallas-based, closeout retailer, has filed charges of disability discrimination against her former employer with the Equal Employment Opportunity Commission (EEOC).
 

August 2, 2011

Buying online from Amazon.com is a fantastic experience.

Buying online from Amazon.com is a fantastic experience. Between the broad assortment, product reviews, available shipping options, ease of checkout and simple returns process there is a lot to like. It’s why the company’s sales are on fire, profits are beating analysts’ estimates, and the stock has traded above $200 the past month.

June 15, 2010

In a continued show of support for the Gulf Coast, Borders has extended by three...