Content about Online shopping

April 18, 2014

Michaels assured customers a previously disclosed data security issue had been fully contained and raised the disconcerting prospect that it is only possible to make such a claim after a breach has been detected.

Michaels assured customers a previously disclosed data security issue had been fully contained and raised the disconcerting prospect that it is only possible to make such a claim after a breach has been detected.

The company said in January that it learned of possible fraudulent activity on some U.S. payment cards that had been used at it stores. An extensive investigation ensued that involved two independent security firms who, along with the company, worked closely with law enforcement authorities, banks and payment processors to determine what happened.

April 18, 2014

In the last 12 months the buzz around omnichannel has become the most consistently discussed trend for major retailers. It’s always noteworthy when a trend emerges and becomes a part of the mainstream conversation so quickly, but what is even more noteworthy is how fast omnichannel has become standard operating procedure.

In the last 12 months the buzz around omnichannel has become the most consistently discussed trend for major retailers. It’s always noteworthy when a trend emerges and becomes a part of the mainstream conversation so quickly, but what is even more noteworthy is how fast omnichannel has become standard operating procedure.

April 17, 2014

Jon Barker was named CEO at Omaha-based online furniture retailer Hayneedle to fill a position previously held by Doug Nielsen.

Jon Barker was named CEO at Omaha-based online furniture retailer Hayneedle to fill a position previously held by Doug Nielsen.

Barker most recently served as Hayneedle’s president and prior to that was COO. Nielsen will remain as the company’s chairman.

"We have incredible talent in our organization and Jon is an exceptional leader,” Doug said. “I am truly excited to have him lead our company during our next phase of growth.” Doug will continue to support Hayneedle as chairman of the board.

April 16, 2014

Increased personalization is at the root of the latest upgrade to ShopSavvy’s mobile shopping platform allowing users greater targeting of in-store contextual ads.

Increased personalization is at the root of the latest upgrade to ShopSavvy’s mobile shopping platform allowing users greater targeting of in-store contextual ads.

ShopSavvy, the world’s largest mobile shopping platform, said its AdOns advertising network was enhanced to support iBeacon integration allowing greater personalization. Apple’s iBeacon technology uses Bluetooth and location-based services to ping nearby smart phones with advertisements, coupons, or messages. The technology is available on both the Apple, and Android operating system.

April 15, 2014

Retailers on the lookout for new products will find an innovative item from Welch’s gives shoppers a whole new way to PB&J and extends the Welch’s brand into the snack category.

Retailers on the lookout for new products will find an innovative item from Welch’s gives shoppers a whole new way to PB&J and extends the Welch’s brand deeper into the snack category.

April 11, 2014

The way people shop has completely changed over the past five years. A large part of this change in behavior has been driven by online access to information. Shoppers now have easy access to more product information than ever before. Yet as the modern buying experience has changed dramatically, the in-store experience at most retailers has remained frozen in time.

The way people shop has completely changed over the past five years. A large part of this change in behavior has been driven by online access to information. Shoppers now have easy access to more product information than ever before. Yet as the modern buying experience has changed dramatically, the in-store experience at most retailers has remained frozen in time. In particular, most sales associates do not have tools at their disposal that might allow them to keep up with the information-empowered shoppers they now serve.
 

April 8, 2014

Ultra high definition displays installed at the Westfield Garden State Plaza mall produce stunning images, engage shoppers and serve as a reminder why retail pundits are wrong who say, “the mall is dead.”

Ultra high definition displays installed at the Westfield Garden State Plaza mall produce stunning images, engage shoppers and serve as a reminder why retail pundits are wrong who say, “the mall is dead.”

April 3, 2014

Long time Target supplier J.L. Childress said six of its products were added to Target’s in store travel assortment.

Long time Target supplier J.L. Childress said six of its products were added to Target’s in store travel assortment.

The products are geared toward parents of babies and young children and include variety of bags to simplify life for on the go parents with infants and young children in tow. J.L. Childress has items available for sale on the Target website, however, the new products carried in the stores are unique and not available online, according to the company.

March 27, 2014

A week after it divested Lands’ End, Sears announced plans to launch Now + Here, a fast fashion shop available in Sears stores across the country, on Sears.com and Shopyourway.com, the second week of April. The Now + Here shops offer a new shop environment with monthly deliveries.

A week after it divested Lands’ End, Sears announced plans to launch Now + Here, a fast fashion shop available in Sears stores across the country, on Sears.com and Shopyourway.com, the second week of April. The Now + Here shops offer a new shop environment with monthly deliveries.

The move comes as the company continues to transform into a member-centric retailer leveraging Shop Your Way and integrated retail.

March 26, 2014

Following a disappointing fourth quarter and fiscal year ended Feb. 1, Toys “R” Us hosted investors, industry analysts and the media and outlined its strategy for improving its operational performance and driving profitable growth in the future.

Following a disappointing fourth quarter and fiscal year ended Feb. 1, Toys “R” Us hosted investors, industry analysts and the media and outlined its strategy for improving its operational performance and driving profitable growth in the future.

March 24, 2014

As the retail industry begins to offer shoppers the omnichannel experience they demand, brick-and-mortar stores have never been more important.

As the retail industry begins to offer shoppers the omnichannel experience they demand, brick-and-mortar stores have never been more important.

This is especially true as it relates to power centers, broadly defined as open-air shopping centers that feature multiple national anchors such as discount department stores, off-price stores, warehouse clubs and other retailers that tend to offer a wide selection in a particular merchandise category at value prices.

March 19, 2014

A little more than a week since the Men's Wearhouse confirmed plans to acquire Jos. A. Bank, it is launching an omnichannel inventory program giving customers access to merchandise within its distribution center and its more than 900 retail locations from one spot.

A little more than a week since the Men's Wearhouse confirmed plans to acquire Jos. A. Bank, it is launching an omnichannel inventory program giving customers access to merchandise within its distribution center and its more than 900 retail locations from one spot.  

March 19, 2014

A study of 10,000 U.S. consumers’ attitudes about retail customer service saw Sam’s Club best Amazon.com and dozens of other retailers among a field of 268 companies.

A study of 10,000 U.S. consumers’ attitudes about retail customer service saw Sam’s Club best Amazon.com and dozens of other retailers among a field of 268 companies.

March 17, 2014

Dutch physicist Niels Bohr wasn’t talking about the retail industry when he said, “prediction is very difficult, especially about the future,” but the comment couldn’t be more relevant given the volatility facing the retail industry.

Dutch physicist Niels Bohr wasn’t talking about the retail industry when he said, “prediction is very difficult, especially about the future,” but the comment couldn’t be more relevant given the volatility facing the retail industry.

The idea of customer purchases being limited to brick-and-mortar stores faded long ago. Digital technologies, such as the Internet and mobile devices, and evolving shopping channels have made it difficult to distinguish what is and is not a “store.”

March 17, 2014
Retailing Today sister publication Chain Store Age recently announced the winners of its annual Retail Store of the Year contest. Check out which retailers are providing shoppers with the most innovative designs.

Retailing Today sister publication Chain Store Age recently announced the winners of its annual Retail Store of the Year contest. Check out which retailers are providing shoppers with the most innovative designs.

 

March 17, 2014

Retailers are not giving shoppers the omnichannel experience they desire, according to new research from Accenture and Hybris, creating a huge opportunity for those able to successfully execute against elevated digital expectations.

Retailers are not giving shoppers the omnichannel experience they desire, according to new research from Accenture and Hybris, creating a huge opportunity for those able to successfully execute against elevated digital expectations.

March 14, 2014

In the competitive world of low-cost retailers, Target has led the pack. The leak of millions of customers’ personal data with implications of identity theft and fraud called into question their status as one of the top-retailers and has had their executives reeling.

In the competitive world of low-cost retailers, Target has led the pack. The leak of millions of customers’ personal data with implications of identity theft and fraud called into question their status as one of the top-retailers and has had their executives reeling. Although it's been months since the initial data breach, the crisis still isn't over. Target just reported less-than-stellar fourth quarter earnings, which were at least partly impacted by the breach, and the company still faces costs estimated at up to $1 billion as fallout from the data breach.

March 13, 2014

Finance executives who participated in professional services firm BDO’s annual CFO survey expect 8.2% growth in online sales this year and not surprisingly plan to increase investments in mobile capabilities.

Finance executives who participated in professional services firm BDO’s annual CFO survey expect 8.2% growth in online sales this year and not surprisingly plan to increase investments in mobile capabilities.

Mobile and online sales will continue to drive growth for retailers in 2014, the firm said. However, now that e-commerce has firmly taken root in the retail industry, growth is beginning to stabilize. As a result, about 64% of CFOs said online sales will grow in the coming year, a figure below the 74% who expressed that sentiment the prior year.

March 12, 2014

National Retail Federation SVP David French told the House Judiciary Committee in a letter this week that legislation is needed to level the playing field between local retailers and out-of-state competitors, as the NRF continues to push Congress to pass legislation that would require online and remote sellers to collect state and local sales taxes.

National Retail Federation SVP David French told the House Judiciary Committee in a letter this week that legislation is needed to level the playing field between local retailers and out-of-state competitors, as the NRF continues to push Congress to pass legislation that would require online and remote sellers to collect state and local sales taxes.

March 10, 2014

The buzz and hype surrounding 3D printing can make it hard to separate fact from fiction, but one thing is for sure: 3D printing has the potential to transform shopper expectations and retail supply chains.

The buzz and hype surrounding 3D printing can make it hard to separate fact from fiction, but one thing is for sure: 3D printing has the potential to transform shopper expectations and retail supply chains.

March 4, 2014

The nation’s leading home improvement retailer is no stranger to e-commerce, but its efforts to offer a more robust omnichannel experience took a major step forward recently with the opening of the company’s first direct fulfillment center.

The nation’s leading home improvement retailer is no stranger to e-commerce, but its efforts to offer a more robust omnichannel experience took a major step forward recently with the opening of the company’s first direct fulfillment center.

February 18, 2014

Understanding threats and taking advantage of opportunities is the name of the game in retail and pricing intelligence provider 360pi has launched a new suite of tools that does exactly that.

Understanding threats and taking advantage of opportunities is the name of the game in retail, and pricing intelligence provider 360pi has launched a new suite of tools that does exactly that.

360pi has launched 360insights, a suite of integrated visualizations and dashboard reports that gives retailers visibility into how they can immediately increase revenues and margins through adjustments to their pricing and product mixes.

February 18, 2014

More momentum for Pinterest and the emergence of social shopping are among the top social media trends that research and analytics firm Blueocean Market Intelligence predicts will impact the retail industry this year.

More momentum for Pinterest and the emergence of social shopping are among the top social media trends that research and analytics firm Blueocean Market Intelligence predicts will impact the retail industry this year.

The firm analyzed the online sales data of the nation’s top 100 retailers from September through December 2013 as part of an ongoing global study assessing the business impact of top retailers social media efforts in a report called, “Social Media Effectiveness Index for Retailers”

February 18, 2014

With approximately 1.5 billion smartphones currently in use today, it is safe to say mobile is radically changing consumer retail behavior. To maximize in-store sales opportunities and minimize hurdles to purchase, retailers must change their approach to reach a new generation of customers steeped in a mobile lifestyle.

With approximately 1.5 billion smartphones currently in use today, it is safe to say mobile is radically changing consumer retail behavior. To maximize in-store sales opportunities and minimize hurdles to purchase, retailers must change their approach to reach a new generation of customers steeped in a mobile lifestyle.

But how should retailers best interact with their customers in this new age of mobile? A new innovation from Apple could be one answer: iBeacon.

February 13, 2014

Newgistics, a leading provider of end-to-end e-commerce solutions for top retailers and brands, has entered into a partnership with ShipStation, a leading Web-based shipping solution for online merchants.

Newgistics, a leading provider of end-to-end e-commerce solutions for top retailers and brands, has entered into a partnership with ShipStation, a leading Web-based shipping solution for online merchants.

Newgistics seeks to leverage the partnership to streamline shipping operations and bolster its ongoing strategy to drive rapid and sustainable growth for its customers using expert logistics solutions.