Content about Online shopping

October 16, 2014

Regional discounter Shopko has added a range of omnichannel capabilities to its retail operations just in time for what is expected to be the most digital Christmas ever.

Regional discounter Shopko has added a range of omnichannel capabilities to its retail operations just in time for what is expected to be the most digital Christmas ever.

Shopko announced the rollout of expanded omnichannel capabilities it said would provide shoppers more access to products, the ability to buy products on-line and ship them to store for free. The capabilities were extended to 310 of the company’s locations.

October 15, 2014

In what promises to be the most digital holiday season ever, Amazon has issued an appeal to shoppers who want to avoid busy parking lots, crowded stores and long checkout lines.

In what promises to be the most digital holiday season ever, Amazon has issued an appeal to shoppers who want to avoid busy parking lots, crowded stores and long checkout lines.

Amazon’s appeal to shoppers was made in conjunction with the release of the online retailers 2014 Holiday Toy List and compounds traditional retailers’ already challenging effort to generate traffic to stores during the holiday season.

October 15, 2014

A delayed start to the shopping season is causing consumers to postpone their holiday purchases until Thanksgiving weekend, according to the 2014 Holiday Purchase Intentions Survey from global information company The NPD Group.

A delayed start to the shopping season is causing consumers to postpone their holiday purchases until Thanksgiving weekend, according to the 2014 Holiday Purchase Intentions Survey from global information company The NPD Group.

October 14, 2014

The Maurices division of Ascena Retail Group is rolling toward a footprint of more than 1,000 locations with a new round of stores opening in advance of the holidays.

The Maurices division of Ascena Retail Group is rolling toward a footprint of more than 1,000 locations with a new round of stores opening in advance of the holidays.

Maurices plans to open sixteen locations before November 10 giving the Ascena subsidiary a total of 938 locations. The company contends the U.S. and Canada can support more than 1,300 locations.

October 14, 2014

Walmart’s newest omnichannel initiative is on display at a supercenter in Northwest Arkanas where the retailer has installed lockers for online order pickup.

Walmart’s newest omnichannel initiative is on display at a supercenter in Northwest Arkanas where the retailer has installed lockers for online order pickup.

October 13, 2014

Lowe’s may operate only eight stores in Mexico but that’s enough for the company to get a jump on executing an omnichannel strategy.

Lowe’s may operate only eight stores in Mexico but that’s enough for the company to get a jump on executing an omnichannel strategy.

October 10, 2014

While merchants have spent the past nine months developing plans to drive holiday sales, another group of retail executives has been preparing to deal with the dark side of Christmas.

While merchants have spent the past nine months developing plans to drive holiday sales, another group of retail executives has been preparing to deal with the dark side of Christmas.

October 8, 2014

UPS plans to expand UPS My Choice and the UPS Access Point network, two services that, according to the company, work seamlessly together to manage residential package deliveries.

UPS plans to expand UPS My Choice and the UPS Access Point network, two services that, according to the company, work seamlessly together to manage residential package deliveries.
 
UPS My Choice, the customizable online and mobile service where consumers choose delivery preferences, will now be available to consumers in 15 additional countries throughout North America and Europe. UPS My Choice was first introduced in the US in 2011.
 

October 7, 2014

The 2014 holiday shopping season will be characterized by cautious spending, while economic realities create one of two American holiday shoppers — survivalists and selectionists — according to a new report from PricewaterhouseCoopers U.S. and Strategy, titled "2014 Holiday Outlook: Top trends, consumer behaviors and implications for retailers."

The 2014 holiday shopping season will be characterized by cautious spending, while economic realities create one of two American holiday shoppers — survivalists and selectionists — according to a new report released Tuesday from PricewaterhouseCoopers U.S. and Strategy, titled "2014 Holiday Outlook: Top trends, consumer behaviors and implications for retailers."

October 7, 2014

Holiday sales are projected to grow at their fastest level in years, rising 4.1% to nearly $617 billion after a 3.1% increase last year, according to an annual forecast released by the National Retail Federation.

Holiday sales are projected to grow at their fastest level in years, rising 4.1% to nearly $617 billion after a 3.1% increase last year, according to an annual forecast released by the National Retail Federation.

October 7, 2014

With average in-store purchases exceeding online sales by two and three times, popular online-only retailers, including Birchbox, Piperlime, Bonobos and Blank Label are continuing their expansion into physical storefronts, further accelerating the trend of online retail concepts expanding their omnichannel sales strategy to include physical locations.

With average in-store purchases exceeding online sales by two and three times, popular online-only retailers, including Birchbox, Piperlime, Bonobos and Blank Label are continuing their expansion into physical storefronts, further accelerating the trend of online retail concepts expanding their omnichannel sales strategy to include physical locations.

October 6, 2014

Ten Target stores in the San Francisco area are experimenting with a new mobile shopping app called Curbside, which promises to deliver the next generation of commerce.

Ten Target stores in the San Francisco area are experimenting with a new mobile shopping app called Curbside, which promises to deliver the next generation of commerce.

Curbside launched its mobile app this week to make finding, buying and getting the things shoppers need from their favorite local stores faster and easier than ever before, according to the company. Target is among the retailers whose stores are participating in the Curbside app.

October 3, 2014

Spending on consumer electronics this holiday season is projected to reach a record level of nearly $34 billion as shoppers clamor for ultra high definition televisions, smart watches, tablets and a new crop of smartphones.

Spending on consumer electronics this holiday season is projected to reach a record level of nearly $34 billion as shoppers clamor for ultra high definition televisions, smart watches, tablets and a new crop of smartphones.

The Consumer Electronics Association (CEA) predicts the 2014 holiday season will see the highest levels of consumer spending on consumer electronics since the group began tracking the category two decades ago. The trade group’s holiday outlook envisions total tech spending increasing 2.5% to $33.76 billion.

October 3, 2014

How well many retailers perform this holiday season in store and online will be determined by the shopping preferences of a demographic group that doesn’t typically get a lot of love from marketers.

How well many retailers perform this holiday season in store and online will be determined by the shopping preferences of a demographic group that doesn’t typically get a lot of love from marketers.

October 2, 2014

Christopher & Banks is preparing to roll out its new missy-petite-women (MPW) store concept at 37 stores, after successfully testing the retail strategy at 20 locations across the US last year. The retailer plans to convert a total of 190 stores by the end of this year.

Christopher & Banks is preparing to roll out its new missy-petite-women (MPW) store concept at 37 stores, after successfully testing the retail strategy at 20 locations across the US last year. The retailer plans to convert a total of 190 stores by the end of this year.

October 2, 2014

Home Depot is extending its e-commerce capabilities westward with the opening of a dedicated online fulfillment center in California.

Home Depot is extending its e-commerce capabilities westward with the opening of a dedicated online fulfillment center in California.

Located in Perris, California, the 858,953-sq.-ft. facility will initially employ approximately 150 people, and eventually employ up to 300. It is one of three new DFCs opening across the US in addition to the company’s existing network.

The Locust Grove DFC opened outside of Atlanta, Georgia in February and the Ohio DFC is scheduled to open next year.

October 1, 2014

PowerReviews, a leading provider of ratings, reviews and question-and-answer technology, is partnering with Olapic, a visual commerce platform for collecting, curating and sharing customer photos and videos on e-commerce sites.

PowerReviews, a leading provider of ratings, reviews and question-and-answer technology, is partnering with Olapic, a visual commerce platform for collecting, curating and sharing customer photos and videos on e-commerce sites.

The companies believe their strategic partnership can help brands and retailers create more authentic and compelling e-commerce experiences by capturing and embedding user-generated content such as ratings, reviews, images and video directly into the purchase path.

September 30, 2014

GameStop’s business unit, the GameStop Technology Institute (GTI), has partnered with AT&T to develop technical capabilities that enable customers to interact seamlessly via their electronic devices with digital product promotional materials located on store shelves and within identified product communication zones.

GameStop’s business unit, the GameStop Technology Institute (GTI), has partnered with AT&T to develop technical capabilities that enable customers to interact seamlessly via their electronic devices with digital product promotional materials located on store shelves and within identified product communication zones.

September 30, 2014

Shoe Carnival is leveraging eBay Enterprise’s integrated technology and services to streamline its omnichannel operations, including retail order management, payments, fraud protection, ship-from-store and customer care.

Shoe Carnival is leveraging eBay Enterprise’s integrated technology and services to streamline its omnichannel operations, including retail order management, payments, fraud protection, ship-from-store and customer care.

eBay Enterprise’s modular solutions will provide the retailer with a secure engine to accept payments, drive down fraud rates and consolidate inventory across many of its stores to increase product assortment, while lowering fulfillment transit time and expense, according to the company.

September 29, 2014

Newgistics, a leading provider of end-to-end e-commerce solutions for top retailers and brands, is making it easier for U.S. retailers to access the largest markets overseas — including the U.K., Europe, Asia, Australia, Russia, China and South America — by expanding its parcel delivery and return services and reducing the costs of cross-border delivery.

Newgistics, a leading provider of end-to-end e-commerce solutions for top retailers and brands, is making it easier for U.S. retailers to access the largest markets overseas — including the U.K., Europe, Asia, Australia, Russia, China and South America — by expanding its parcel delivery and return services and reducing the costs of cross-border delivery.

Key features of Newgistics’ international solution include:
Delivery to 34 key global markets with plans for future expansion
Full end-to-end tracking

September 26, 2014

A global report by Capgemini, a leading provider of consulting, technology and outsourcing services, claims that consumers consider social media a less important part of their customer journey — from awareness, through to post-sale activity — compared to two years ago.

A global report by Capgemini, a leading provider of consulting, technology and outsourcing services, claims that consumers consider social media a less important part of their customer journey — from awareness, through to post-sale activity — compared to two years ago.

September 25, 2014

Lands' End Business Outfitters has launched a new online customer shopping experience at business.landsend.com, which lets business customers do everything from see how their logo looks on a selected fabric to manage account information and accessing order history.

Lands' End Business Outfitters has launched a new online customer shopping experience at business.landsend.com, which lets business customers do everything from see how their logo looks on a selected fabric to manage account information and accessing order history.

September 24, 2014

According to Deloitte’s annual retail holiday sales forecast, steadily improving economic fundamentals should moderately boost holiday sales in stores and online this year.

According to Deloitte’s annual retail holiday sales forecast, steadily improving economic fundamentals should moderately boost holiday sales in stores and online this year.

September 23, 2014

Following fourth quarter results that missed Wall Street expectations, Ascena Retail is looking ahead to fiscal 2015, which CEO David Jaffe said will see the continuation of a critical, multi-year investment to build the company’s omnichannel platform.

Following fourth quarter results that missed Wall Street expectations, Ascena Retail is looking ahead to fiscal 2015, which CEO David Jaffe said will see the continuation of a critical, multi-year investment to build the company’s omnichannel platform.

The company reported net earnings of $15.7 million, compared with $29.8 million in the year-ago period.

September 22, 2014

Retailers who are blazing the way forward for grocery-as-service are winning the e-commerce battle.

Retailers who are blazing the way forward for grocery-as-service are winning the e-commerce battle.
 
The grocery game is not for the faint of heart. It’s a crowded, complicated category, with players ranging from multi-national supermarket kings to ever-present local mom-and-pop markets. Operational nightmares include supplier management and famously miniscule margins. But it’s grocery’s unique complexities that have protected it from e-commerce.
 
Until now.