Content about Proprietary hardware

July 18, 2014

Amazon found another way to endear itself to customers with a new service called Kindle Unlimited that provides access to 600,000 books for a flat monthly fee.

Amazon found another way to endear itself to customers with a new service called Kindle Unlimited that provides access to 600,000 books for a flat monthly fee.

June 17, 2014

The Mayday button customer service feature Amazon introduced on its Kindle Fire HDX product last fall boasts an average response time of less than 10 seconds, roughly the time it takes other organizations’ automatic voice response system to say, “your call is very important to us….”

The Mayday button customer service feature Amazon introduced on its Kindle Fire HDX product last fall boasts an average response time of less than 10 seconds, roughly the time it takes other organizations’ automatic voice response system to say, “your call is very important to us….”

July 25, 2013

Increased fulfillment costs and other expense pressures caused Amazon.com to report a second quarter loss of $7 million even though sales increased 22% to $15.7 billion.

Increased fulfillment costs and other expense pressures caused Amazon.com to report a second quarter loss of $7 million even though sales increased 22% to $15.7 billion.

The company said its sales would have increased 25% were it not for a $392 million headwind related to unfavorable foreign exchange rates. The net loss of $7 million, or two cents a share, was a reversal from the same period the prior year when a profit of $7 million, or one cent a share, was reported.

November 27, 2012

It’s no surprise that on the heels of record-breaking Cyber Monday sales, heavyweight Amazon reported record sales of its popular Kindle devices.

SEATTLE — It’s no surprise that on the heels of record-breaking Cyber Monday sales, heavyweight Amazon reported record sales of its popular Kindle devices.

Cyber Monday 2012 proved to be the biggest day ever for Kindle sales worldwide, cementing the top four spots for Kindle e-readers and Kindle fires on Amazon’s worldwide bestsellers list. The Kindle devices have held the top four spots since their launch nearly three months ago.

To celebrate Cyber Monday, Amazon.com offered the Kindle Fire for $129.