Content about Retailing

September 26, 2014

A global report by Capgemini, a leading provider of consulting, technology and outsourcing services, claims that consumers consider social media a less important part of their customer journey — from awareness, through to post-sale activity — compared to two years ago.

A global report by Capgemini, a leading provider of consulting, technology and outsourcing services, claims that consumers consider social media a less important part of their customer journey — from awareness, through to post-sale activity — compared to two years ago.

September 25, 2014

Walmart has been on a building boom in Northwest Arkansas. Small-format Express stores have been open now for several years, the new convenience concept Walmart To Go opened earlier this year and the latest development is a hybrid concept that allows online grocery orders to be picked up at a dedicated drive-through facility.

Walmart has been on a building boom in Northwest Arkansas. Small-format Express stores have been open now for several years, the new convenience concept Walmart To Go opened earlier this year and the latest development is a hybrid concept that allows online grocery orders to be picked up at a dedicated drive-through facility.

September 24, 2014

According to Deloitte’s annual retail holiday sales forecast, steadily improving economic fundamentals should moderately boost holiday sales in stores and online this year.

According to Deloitte’s annual retail holiday sales forecast, steadily improving economic fundamentals should moderately boost holiday sales in stores and online this year.

September 22, 2014

Retailers who are blazing the way forward for grocery-as-service are winning the e-commerce battle.

Retailers who are blazing the way forward for grocery-as-service are winning the e-commerce battle.
 
The grocery game is not for the faint of heart. It’s a crowded, complicated category, with players ranging from multi-national supermarket kings to ever-present local mom-and-pop markets. Operational nightmares include supplier management and famously miniscule margins. But it’s grocery’s unique complexities that have protected it from e-commerce.
 
Until now.
 

September 11, 2014

California's drought disrupted 99 Cents Only Stores’ ability to continually stock “right-priced” produce, which affected the company’s overall financial results for the second quarter. But despite the challenges, same-store sales in the quarter were positive.

California's drought disrupted 99 Cents Only Stores’ ability to continually stock “right-priced” produce, which affected the company’s overall financial results for the second quarter. But despite the challenges, same-store sales in the quarter were positive.

The company's net sales for the quarter increased $25.1 million to $458.2 million, compared to $433.1 million in the prior-year quarter. Same-store sales increased 0.1%, calculated on a comparable 13-week period of the prior year.

September 4, 2014

Kmart is gearing up for the holiday shopping season and reminding customers, including Shop Your Way members, of its No Money Down Layaway program, which is now available.

Kmart is gearing up for the holiday shopping season and reminding customers, including Shop Your Way members, of its No Money Down Layaway program, which is now available.

September 4, 2014

A strong performance at Stein Mart’s Texas locations in August helped to offset sales at the retailer’s more challenged Gulf state locations.

A strong performance at Stein Mart’s Texas locations in August helped to offset sales at the retailer’s more challenged Gulf state locations.

Total sales for month were $86.5 million, a 3.8% increase over total sales of $83.3 million for August last year. Comparable store sales for the month increased 2.5% from comparable store sales for August last year.

September 3, 2014

Staples has enhanced its omnichannel offerings, enabling small business owners to buy products online and pick them up in stores within hours, pay online via Visa Checkout, use in-store kiosks and download and use a dedicated iPad app.

Staples has enhanced its omnichannel offerings, enabling small business owners to buy products online and pick them up in stores within hours, pay online via Visa Checkout, use in-store kiosks and download and use a dedicated iPad app.

August 31, 2014

Improved merchandising strategies and marketing execution at Big Lots has president and CEO David Campisi feeling good about prospects for a company that continues to distance itself from its closeout roots.

Improved merchandising strategies and marketing execution at Big Lots has president and CEO David Campisi feeling good about prospects for a company that continues to distance itself from its closeout roots.

August 15, 2014

Office Depot is leveraging a new back-to-school shopping trend report to drive traffic to its stores this back-to-school season.

Office Depot is leveraging a new back-to-school shopping trend report to drive traffic to its stores this back-to-school season.

The survey, commissioned by Office Depot, reports the manner in which parents and students approach back-to-school shopping, including who in the family has the most influence over purchasing decisions and whether shoppers stick to a provided classroom list or add personalized items to their school supplies.

August 6, 2014

The shopping habits of today’s consumers have changed; retailers must be able to provide the product information they want through one or more of the marketing channels they may frequent — and all of those communications must be consistent with the physical in-store experience.

The shopping habits of today’s consumers have changed; retailers must be able to provide the product information they want through one or more of the marketing channels they may frequent — and all of those communications must be consistent with the physical in-store experience. That means new merchandising tactics are being embraced by industry leaders who are turning to digital signage to enhance the shopper experience and achieve competitive differentiation.

July 31, 2014

Meijer is generating traffic to its stores with weekly promotions and price drops on more than 300 of back-to-school items, which it plans to continue offering into September. In the past few weeks alone, customer traffic has consistently doubled, according to the retailer.

Meijer is generating traffic to its stores with weekly promotions and price drops on more than 300 of back-to-school items, which it plans to continue offering into September. In the past few weeks alone, customer traffic has consistently doubled, according to the retailer.

July 30, 2014

Big 5 Sporting Goods’ second-quarter results were affected by a continued reduction in demand for firearms and ammunition. The company also pointed to general softness in the overall consumer environment, adding that the calendar shift of the Easter holiday had a small but unfavorable impact on sales.

Big 5 Sporting Goods’ second-quarter results were affected by a continued reduction in demand for firearms and ammunition. The company also pointed to general softness in the overall consumer environment, adding that the calendar shift of the Easter holiday had a small but unfavorable impact on sales.

July 28, 2014

Target is looking to bolster sales results in Canada by appealing to parents and students this back-to-school season, offering everything from fashion to school supplies at prices that it touts as “unbeatable.”

Target is looking to bolster sales results in Canada by appealing to parents and students this back-to-school season, offering everything from fashion to school supplies at prices that it touts as “unbeatable.”

July 17, 2014

Families this summer will spend slightly more on back-to-school items than they did in 2013. According to NRF’s 2014 Back-to-School Survey conducted by Prosper Insights & Analytics, the average family with children in grades K-12 will spend $669.28 on apparel, shoes, supplies and electronics, up 5% from $634.78 in 2013.

Families this summer will spend slightly more on back-to-school items than they did in 2013. According to NRF’s 2014 Back-to-School Survey conducted by Prosper Insights & Analytics, the average family with children in grades K-12 will spend $669.28 on apparel, shoes, supplies and electronics, up 5% from $634.78 in 2013.

July 16, 2014

The concept of “programmatic shopper marketing” is transforming the ways brands engage with shoppers to drive sales, and creating a new set of skills for marketers to master.

The concept of “programmatic shopper marketing” is transforming the ways brands engage with shoppers to drive sales, and creating a new set of skills for marketers to master.

July 8, 2014

With back to-school season underway, many retailers are already offering deals and discounts to drive traffic to their online and brick-and-mortar stores. Staples is no different.

With back to-school season underway, many retailers are already offering deals and discounts to drive traffic to their online and brick-and-mortar stores. Staples is no different.

The retailer’s price-match program, launched a little more than a week ago, gives shoppers incentive by promising to match a competitor’s price — including prices on Amazon and any retailer with both online and brick-and-mortar stores — on any items sold in Staples stores or on Staples.com. Customers will then receive 10% off the difference.

July 8, 2014

What if you could replicate the physical in-store experience on the web? The concept sounds incredibly powerful. Retailers could connect product experts with key audiences to demonstrate and sell physical products, just like in-store.

What if you could replicate the physical in-store experience on the web? The concept sounds incredibly powerful. Retailers could connect product experts with key audiences to demonstrate and sell physical products, just like in-store. The ubiquitous “Can I help you?” chat windows are a pale reflection, at best, of a truly interactive customer experience. It’s impossible to convey the intricate details that make a brand and its products unique in a text-only window.

June 23, 2014

Former Delhaize CEO Dirk Van den Berghe was named president and CEO of Walmart Canada as the retailer eyes long-term growth opportunities including the development of small stores.

Former Delhaize CEO Dirk Van den Berghe was named president and CEO of Walmart Canada as the retailer eyes long-term growth opportunities including the development of small stores.

June 23, 2014

West coast retailer Smart & Final could be heading East soon thanks to big plans for a warehouse club-like concept called Extra it believes has nationwide potential for more than 1,250 stores.

West coast retailer Smart & Final could be heading East soon thanks to big plans for a warehouse club-like concept called Extra it believes has nationwide potential for more than 1,250 stores.

June 20, 2014

It looks like more consumers prefer to do their back-to-school and back-to-college shopping online. According to a study from e-commerce marketing technology provider HookLogic and polling company Qriously, 35% of consumers shop for back-to-school suppliers online, while 34% shop in-store and 33% shop both channels (some totals equal more than 100% due to rounding).

It looks like more consumers prefer to do their back-to-school and back-to-college shopping online. According to a study from e-commerce marketing technology provider HookLogic and polling company Qriously, 35% of consumers shop for back-to-school suppliers online, while 34% shop in-store and 33% shop both channels (some totals equal more than 100% due to rounding).

June 18, 2014

Mobile retail navigation service Aisle411 will be offering its indoor mapping services to Indianapolis-based Marsh Supermarkets. The retailer seeks to improve the shopping experience for its customers by leveraging the navigation platform via its new Marsh App.

Mobile retail navigation service Aisle411 will be offering its indoor mapping services to Indianapolis-based Marsh Supermarkets. The retailer seeks to improve the shopping experience for its customers by leveraging the navigation platform via its new Marsh App.

June 10, 2014

Burlington Stores president and CEO Tom Kingsbury has the operator of 523 stores headed in the right direction with an off-price model that is delivering results and poised for expansion.

Burlington Stores president and CEO Tom Kingsbury has the operator of 523 stores headed in the right direction with an off-price model that is delivering results and poised for expansion.

June 6, 2014

U.S. retailers reported 5% year-over-year growth in general merchandise, apparel, furniture and other (GAFO) retail sales. According to monthly figures from in-store retail analytics provider Euclid, shoppers made fewer trips to the store than expected, but were very engaged and showed a lot of intent to buy.

U.S. retailers reported 5% year-over-year growth in general merchandise, apparel, furniture and other (GAFO) retail sales. According to monthly figures from in-store retail analytics provider Euclid, shoppers made fewer trips to the store than expected, but were very engaged and showed a lot of intent to buy.

Euclid also reported 7% growth year-over-year in clothing and apparel sales and 2% growth year-over-year in general merchandise sales. Shopper traffic declined 11% compared to the same month last year, as travel plans appeared to cannibalize leisure time.

June 5, 2014

Persistent winter weather took a bite out of Stein Mart’s net income in the first quarter, but the retailer rallied once the weather improved. It closed the quarter with total and comparable-store sales increases, and the upward trend has continued through May.

Persistent winter weather took a bite out of Stein Mart’s net income in the first quarter, but the retailer rallied once the weather improved. It closed the quarter with total and comparable-store sales increases, and the upward trend has continued through May.

The company reported total sales for the four-week period ended May 31 of $109.6 million, a 2.2% increase over total sales of $107.3 million for the four-week period ended June 1 last year. Comparable store sales for the month increased 0.4% from comparable store sales for the same month last year.