Content about The Cloud

May 17, 2013

Kohl’s plans to leverage cloud technology so it can focus on core business and meet peak seasonal demands. To that end, the company has entered into a long-term, multi-year contract to migrate its contact center to the Interactive Intelligence Communications-as-a-Service solution.

INDIANAPOLIS — Kohl’s plans to leverage cloud technology so it can focus on core business and meet peak seasonal demands. To that end, the company has entered into a long-term, multi-year contract to migrate its contact center to the Interactive Intelligence Communications-as-a-Service solution.