Content about Zappos.com

December 17, 2014

The fall is always a busy time for new store openings, as retailers head into their biggest selling season of the year. Here's five retailers that are generating big buzz ... as is the bonus one at the end. 

Autumn is always a busy time for new store openings, as retailers head into their biggest selling season of the year. Here's five retailers that are generating big buzz ... as is the bonus one at the end.

1. Starbucks Reserve Roastery & Tasting Toom, Seattle

The coffee giant spared no expense on its newest retail concept—the space is spectacular. Two years in the making, the Roastery is part retail store and part manufacturing facility—and all theatre.

December 16, 2014

Brown Shoe Co. has sold its Shoes.com online division to a Seattle company looking to compete in a market dominated by Amazon.com and Foot Locker.

Brown Shoe Co. has sold its Shoes.com online division to a Seattle company looking to compete in a market dominated by Amazon.com and Foot Locker.

SHOEme, parent of OnlineShoes.com and Shoeme.ca, is purchasing Shoes.com for an undisclosed price, the companies said.

November 21, 2014

Online powerhouse Zappos has opened its first-ever freestanding store, a 20,000-sq.ft. pop-up in the company’s  hometown of downtown Las Vegas. Powered by state-of-the-art technology, the shop blends online and offline retail. In keeping with the brand’s heritage, it will be open 24 hours a day, seven days a week, from November 21 until December 31.   

Online powerhouse Zappos has opened its first-ever freestanding store, a 20,000-sq.ft. pop-up in the company’s  hometown of downtown Las Vegas. Powered by state-of-the-art technology, the shop blends online and offline retail. In keeping with the brand’s heritage, it will be open 24 hours a day, seven days a week, from November 21 until December 31.    

November 19, 2014

Zappos.com says it will celebrate Thanksgiving and Black Friday weekend by donating 10 meals per order placed on Zappos.com in partnership with Feeding America, the leading domestic hunger-relief charity. 

Zappos.com says it will celebrate Thanksgiving and Black Friday weekend by donating 10 meals per order placed on Zappos.com in partnership with Feeding America, the leading domestic hunger-relief charity.

The company says the objective of its Fast, Free Giving effort is to give back this holiday season and for consumers to put their dollars behind more than just holiday gifts: to help those most in need, too.

July 11, 2014

6pm.com, the sister site of Zappos.com, which is owned by Amazon, is launching its first-ever live streaming fashion show and inviting the public to share via social media outfits inspired by the brand's top six summer trends: seaside sorbet, nautical by nature, athletic luxe, neutral notes, feminine flair and metallic madness.

6pm.com, the sister site of Zappos.com, which is owned by Amazon, is launching its first-ever live streaming fashion show and inviting the public to share via social media outfits inspired by the brand's top six summer trends: seaside sorbet, nautical by nature, athletic luxe, neutral notes, feminine flair and metallic madness.

The top 10 submitted looks will be featured in the Style by 6pm.com Summer Fashion Show, with winners receiving a $250 6pm.com e-gift card.

January 22, 2014

Zappos Couture’s website has a new look thanks to new artistic director Andre Leon Talley. Talley and Zappos Couture created the imagery for the new editorial in New York City's Industria Studios in December 2013.

Zappos Couture’s website has a new look thanks to new artistic director Andre Leon Talley. Talley and Zappos Couture created the imagery for the new editorial in New York City's Industria Studios in December 2013.

January 6, 2014

Zappos is reportedly instituting a radical overhaul of its management structure that will eliminate traditional managers and flatten the corporate hierarchy, even eliminating internal job titles. According to the Washington Post, this management structure is known as a “holacracy.”

Zappos is reportedly instituting a radical overhaul of its management structure that will eliminate traditional managers and flatten the corporate hierarchy, even eliminating internal job titles. According to the Washington Post, this management structure is known as a “holacracy.”

December 19, 2013

LLBean.com provided the highest-rated customer service of all major online retailers during the month of November 2013, according to the Stella Monthly Ranking from the StellaService customer service analysis firm.

LLBean.com provided the highest-rated customer service of all major online retailers during the month of November 2013, according to the Stella Monthly Ranking from the StellaService customer service analysis firm.

L.L. Bean was ranked number one for overall customer service and also in the email customer service area.

SierraTradingPost.com took top honors for phone customer service, Sears.com had the highest ranked shipping customer service and Bloomingdales.com has the best returns customer service.

November 15, 2013

Red hot Pinterest is offering new functunality to third parties that will allow them to curate content and drive traffic to their sites, and major retailers such as Walmart, Target and Zappos are all over it.

Red hot Pinterest is offering new functunality to third parties that will allow them to curate content and drive traffic to their sites, and major retailers such as Walmart, Target and Zappos are all over it.

May 29, 2013

Amazon has launched Login with Amazon, a new service that will enable the more than 200 million active Amazon customers to securely log in to apps, games and websites once without having to remember multiple passwords.

SEATTLE — Amazon has launched Login with Amazon, a new service that will enable the more than 200 million active Amazon customers to securely log in to apps, games and websites once without having to remember multiple passwords.

Login with Amazon allows developers to easily reduce sign-in friction for their customers, leading to higher engagement and order conversion.

February 7, 2013

SAN FRANCISCO -- Social marketing platform Kenshoo Social said Wednesday that it has completed an integrated Facebook marketing campaign for Zappos and cloud-based social marketing platform, Shoutlet.

During a two-month test on a single-brand page, Zappos’ Facebook posts generated approximately 85,000 visits to its website. The traffic produced an average order value on par with its paid search and social marketing programs and achieved an average conversion rate of 1.75%.

January 18, 2013

Wegman’s, Whole Foods, Nordstrom and Men’s Wearhouse were among the 14 retailers included on the 2013 edition of Fortune’s 100 Best Companies to Work for.

Wegman’s, Whole Foods, Nordstrom and Men’s Wearhouse were among the 14 retailers included on the 2013 edition of Fortune’s 100 Best Companies to Work for.

January 16, 2012

A Monday report by Reuters said that online shoe retailer Zappos was hacked over the weekend, affecting 24 million customers in its database.

Henderson, Nev. -- A Monday report by Reuters said that online shoe retailer Zappos was hacked over the weekend, affecting 24 million customers in its database.

The retailer, which is owned by Amazon.com, said that customers' names, email addresses, billing and shipping addresses, phone numbers and the last four digits of credit cards numbers and scrambled passwords were stolen. But it said the hackers had not been able to access servers that held customers critical credit card and other payment data.

November 21, 2011

The NRF Foundation, the research and education arm of the National Retail Federation, has announced the top 10 retailers for excellent customer service selected by shoppers in the seventh annual NRF Foundation/American Express Customers’ Choice survey.

WASHINGTON — The NRF Foundation, the research and education arm of the National Retail Federation, has announced the top 10 retailers for excellent customer service selected by shoppers in the seventh annual NRF Foundation/American Express Customers’ Choice survey.

The survey, which asked 9,374 shoppers which retailer provides the best customer service, was conducted by BIGresearch.

According to shoppers, the ten finalists for customer service, in alphabetical order, are:

  • Amazon.com

November 23, 2010

NRF has released its annual list of the top 10 retailers for customer service selected...

October 21, 2010

Online apparel and shoe retailer Zappos.com has launched its first mobile shopping app for the...

October 21, 2010

Online apparel and shoe retailer Zappos.com has launched its first mobile shopping app for the...