Content about e - commerce

January 21, 2015

We often forget that we are only about 15 years into the life of e-commerce. Given the youth of this industry, it shouldn’t surprise us that the pace of change is still incredibly rapid. While this sounds like a lot to keep up with, the savviest small businesses are already leveraging new e-commerce and omnichannel tools to help boost brand awareness, customer engagement and sales revenues.

We often forget that we are only about 15 years into the life of e-commerce.

January 18, 2015

Retailers interested in fine-tuning their digital pricing strategies may want to look at a new index called the Price Perception Index.

Retailers interested in fine-tuning their digital pricing strategies may want to look at a new index called the Price Perception Index.

The index, created by e-commerce startup Bommerang Commerce, measures how retailers optimize prices to attract buyers, compete with other retailers and build their business on a mix of profit margins and volume.

The first Price Perception Index looks at the complex competition between Amazon.com and Walmart.com.

January 16, 2015

As media companies increasingly look for ways to boost profitability, the New York Times is leveraging its brand recognition by launching an overhaul of the New York Times Store.

As media companies increasingly look for ways to boost profitability, the New York Times is leveraging its brand recognition by launching an overhaul of the New York Times Store.

The store is the online destination for shoppers seeking New York Times branded merchandise. But the new store will also sell personalized products that are curated for and recommended to each individual shopper, in addition to bestsellers like classic photography, newspaper reprints, sports memorabilia and books, as well as a wide selection of autographed and historical items.

January 15, 2015

E-commerce start up Symphony Commerce is facing seriously elevated expectations now that it has been singled out by Shop.org as the company with the greatest potential to transform the shopping experience and positively impact the retail industry.

E-commerce start up Symphony Commerce is facing seriously elevated expectations now that it has been singled out by Shop.org as the company with the greatest potential to transform the shopping experience and positively impact the retail industry.

January 14, 2015

Online home furnishings retailer Wayfair is leveraging Sherwin-Williams’ color technology for a whole new user experience on wayfair.com. 

Online home furnishings retailer Wayfair is leveraging Sherwin-Williams’ color technology for a whole new user experience on wayfair.com.

The retailer plans to integrate Sherwin-Williams’ color matching technology throughout the wayfair.com shopping experience, allowing shoppers to browse paint colors alongside more than 2 million products in furniture, décor and bedding.

January 13, 2015

Another retailer is looking to leverage technology to create an omnichannel experience for its customers.

Another retailer is looking to leverage technology to create an omnichannel experience for its customers.

Footwear retailer and manufacturer Aerosoles has teamed with Digital Management Inc. (DMI) to  deploy an advanced, feature-rich e-commerce website with responsive web design for mobile optimization.

January 13, 2015

Strong e-commerce growth and omnichannel contributed to a healthy holiday shopping sales season at Belk. 

Strong e-commerce growth and omnichannel contributed to a healthy holiday shopping sales season at Belk.

The nation’s largest family owned and operated fashion department store company reported a 5.2% increase in sales for the nine-week period ending Jan. 3. Same store sales for the same period increased by 4.8%.

January 10, 2015

The retail landscape is changing more rapidly now than at any point in history. As technology and customer demands evolve, retailers and their supply chains must be increasingly flexible and adaptable. 

The retail landscape is changing more rapidly now than at any point in history. As technology and customer demands evolve, retailers and their supply chains must be increasingly flexible and adaptable.

Let’s take a look at the top 5 trends for the retail supply chain in 2015.

1. This year will be omnichannel’s time to shine.

January 9, 2015

E-commerce and Disney’s Frozen helped propel Books-A-Million’s holiday sales over Barnes & Noble’s.

E-commerce and Disney’s Frozen helped propel Books-A-Million’s holiday sales over Barnes & Noble’s.

Books-A-Million, the country’s second largest bookstore chain, reported that total sales for the nine-week period ended Jan. 3 were $129.2 million, an increase of 1.1% over the same period a year ago. Same store sales rose 1.2%, but excluding sales of e-reader devices comp sales were up 1.7% in the nine week period compared to the holiday season last year.

January 7, 2015

Americans’ appetite for e-commerce grew again in 2014 with holiday sales slightly exceeding an optimistic forecast by digital measurement firm comScore.

Americans’ appetite for e-commerce grew again in 2014 with holiday sales slightly exceeding an optimistic forecast by digital measurement firm comScore.

Total desktop online sales for the entire November through December holiday season advanced 15 percent to $53.3 billion, comScore said. Cyber Monday retained its crown as the highest volume day with e-commerce spending of more than $2 billion.

January 6, 2015

E-commerce sales at HHgregg surged during what was an otherwise unhappy holiday season that saw sales fall 6 percent and the company's share price tumble after it withdrew a 2015 profit forecast.

E-commerce sales at HHgregg surged during what was an otherwise unhappy holiday season that saw sales fall 6 percent and the company's share price tumble after it withdrew a 2015 profit forecast.

For the third quarter, the company estimated net sales of $666 million, a decrease of approximately 6% as compared to the prior year quarter. Same store sales for the third quarter decreased approximately 6%, with the appliance category relatively flat. However, the company estimated that its e-commerce sales were up approximately 59% for the third quarter.

December 29, 2014

Retailers’ with robust mobile e-commerce capabilities were able to cash in on Christmas Day as sales increased 8.3% compared to the prior year, according to the latest update from IBM’s Digital Analytics Benchmark report.

Retailers’ with robust mobile e-commerce capabilities were able to cash in on Christmas Day as sales increased 8.3% compared to the prior year, according to the latest update from IBM’s Digital Analytics Benchmark report.

In addition to the 8.3 percent in online Christmas Day sales, IBM said mobile device traffic increased 18.6 percent to account for 57.1 percent of all Christmas day e-commerce traffic. Mobile sales increased 20.4 percent and accounted for 34.8 percent of all online sales, according to IBM.

December 29, 2014

Didn’t get your Christmas gifts delivered on time? Don’t blame the major carriers this year, according to a new study from Kurt Salmon.

Didn’t get your Christmas gifts delivered on time? Don’t blame the major carriers this year, according to a new study from Kurt Salmon.

UPS, FedEx and the U.S. Postal Service held up their end of the bargain this year when it came to delivering packages in time for Christmas, according to an analysis by the consulting firm. However, a troubling 13 percent of last minute e-commerce orders did not reach recipients in time for Christmas versus a 15 percent failure rate last year.

December 22, 2014

Belk Inc. has renewed its agreement with eBay Enterprise to manage multi-site customer support. 

Belk Inc. has renewed its agreement with eBay Enterprise to manage multi-site customer support.

Belk first partnered with eBay Enterprise in 2008 with the launch of Belk.com. Since then, Belk has increased its online business significantly and eBay Enterprise has continued to support that growth by providing customer sales and service solutions through various contact channels.

December 22, 2014

Calvin Klein is aggressively expanding its e-commerce capabilities in an effort to directly sell the brand in more than 20 countries by the end of 2016, the company announced.

Calvin Klein is aggressively expanding its e-commerce capabilities in an effort to directly sell the brand in more than 20 countries by the end of 2016, the company announced.

December 22, 2014

Despite reporting a 33% year-over-year decline in profits during the third quarter, Pier 1 Imports CEO Alex Smith said he is confident in the chain’s value proposition going forward in 2015.

Despite reporting a 33% year-over-year decline in profits during the third quarter, Pier 1 Imports CEO Alex Smith said he is confident in the chain’s value proposition going forward in 2015.

December 17, 2014

Google could be preparing to take on Amazon.com with its own unique e-commerce solution. 

Google could be preparing to take on Amazon.com with its own unique e-commerce solution.

According to the Wall Street Journal, Google is developing a “buy now” button that would be embedded right into results pages within the search engine. '

December 16, 2014

Buying and selling on Etsy.com is going to get a lot more social thanks to a new partnership between the Internet retailer and a social commerce platform called Shoppost.

Buying and selling on Etsy.com is going to get a lot more social thanks to a new partnership between the Internet retailer and a social commerce platform called Shoppost.

Shoppost, owned by Zantler, is now officially available to Etsy users and gives sellers the ability to sell their products in-stream on such top social networks as Facebook, Twitter, Pinterest and Tumblr.

December 16, 2014

Fast-growing payments startup Adyen has secured $250 million from investors who have valued the Amsterdam-based startup at $1.5 billion. 

Fast-growing payments startup Adyen has secured $250 million from investors who have valued the Amsterdam-based startup at $1.5 billion.

Adyen serves as a middleman for Facebook, Spotify, Airbnb and other merchants, enabling them to accept Visa, MasterCard and soon bitcoin in nearly 200 currencies worldwide.

The eight-year-old company allows merchants to accept payments on the Web, mobile and more recently at individual points of sale.

December 15, 2014

Online sales at third party marketplaces grew faster than the overall industry, according to cloud-based e-commerce solutions provider ChannelAdvisor. 

Online sales at third party marketplaces grew faster than the overall industry, according to cloud-based e-commerce solutions provider ChannelAdvisor.

The digital measurement firm reports that November was a mixed month for e-commerce channels. But Amazon, Google Shopping and Other 3PMs (third party marketplaces) grew materially faster than the 16% e-commerce baseline growth rate comScore had predicted.

Specifically, ChannelAdvisor reports:

December 12, 2014

E-commerce has changed the way consumers purchase products, but until very recently, the basic structure of the transaction and sale itself hadn’t evolved much.

E-commerce has changed the way consumers purchase products, but until very recently, the basic structure of the transaction and sale itself hadn’t evolved much: People browse for products they want, compare prices across sites, maybe submit a code for a discount coupon if they have one and make a purchase. But a recent development points to a big change on the horizon for ecommerce, and the symptom is the massive sales growth achieved by major retailers who have embraced the new model.

December 8, 2014

Months after announcing a major upgrade in its e-commerce capabilities, Belk reported that its online sales grew 46% in the third quarter. 

Months after announcing a major upgrade in its e-commerce capabilities, Belk reported that its online sales grew 46% in the third quarter.

The Charlotte, N.C.-based operator of 300 department stores in 16 states attributed the increase in Internet sales to the company’s “Yes! We Have It” item locator program and store fulfillment of digital sales initiatives.

December 8, 2014

A new report looking at consumer shopping habits on mobile phones shows that Sunday is the best day of the week when it comes to sales from mobile shoppers. 

A new report looking at consumer shopping habits on mobile phones shows that Sunday is the best day of the week when it comes to sales from mobile shoppers.

"Online shopping has become a major force in global markets. And, with the holiday shopping season upon us in the United States, we see mobile's share of that market accelerating," said Larry Moores, vice president for consumer mobile reporting and analytics at Opera Software, a leading mobile internet and advertising company.

December 7, 2014

Easy access to an expanded offering of online inventory is the premise behind Staples Exchange, a marketplace-like concept that allows suppliers to leverage Staples’ online presence.

Easy access to an expanded offering of online inventory is the premise behind Staples Exchange, a marketplace-like concept that allows suppliers to leverage Staples’ online presence.

Staples doesn’t call its new Staples Exchange a marketplace – the term used by Amazon to describe the massive aggregation of third party sellers on its site – but rather and a world-class platform that makes it easy for suppliers to offer products to Staples customers.

December 4, 2014

Amazon is introducing a line of “ethically sourced” products for Amazon Prime members.

Amazon has introduced a line of “ethically sourced” products for Amazon Prime members.

Amazon Elements will consist of premium products with “transparent origins,” the company said. Amazon Elements will offer Prime members an upgraded level of information about products: when and where items were made, why each ingredient was included, where the ingredients were sourced and more.