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December 17, 2014

Dov Charney, the controversial founder of American Apparel, has been fired "for cause" as CEO, the company said. 

Dov Charney, the controversial founder of American Apparel, has been fired "for cause" as CEO, the company said.

Charney was suspended as president and CEO of the hipster apparel chain in June for alleged misconduct and violations of company policy. The decision was made by the board’s “suitability committee,” which was formed to oversee an internal investigation in the wake of Charney's suspension.

December 17, 2014

Consumers who love chocolate may have been waiting for the day someone unveiled a chocolate 3-D printer. 

Well, thanks to Hershey Co., that day has come. 

Consumers who love chocolate may have been waiting for the day someone unveiled a chocolate 3-D printer. Well, thanks to Hershey Co., that day has come.

The company has announced the debut of its 3-D Chocolate Candy Printing exhibit at Hershey’s Chocolate World in Hershey, Pa. Consumers who visit the store will have the opportunity to interact with Hershey scientists and the breakthrough technology.

December 11, 2014

The globalization of Walmart’s domestic operations continued this week with the appointment of Judith McKenna to the role of chief operating office for Walmart U.S.

The globalization of Walmart’s domestic operations continued this week with the appointment of Judith McKenna to the role of chief operating office for Walmart U.S.

December 9, 2014

A nightmare scenarios unfolded at Conn’s this week when the company disclosed a huge third quarter loss, the departure of its CFO and withdrew guidance for the coming year amid disturbing delinquency trends in its credit card receivables portfolio.

A nightmare scenario unfolded at Conn’s this week when the company disclosed a huge third quarter loss, the departure of its CFO and withdrew guidance for the coming year amid disturbing delinquency trends in its credit card receivables portfolio.

December 8, 2014

Struggling retailer RadioShack has a new hope for the holidays: Weird Al Yankovch. 

Eighties sensation Weird Al Yankovic is offering RadioShack a new hope for the holidays.

Yankovic is appearing in the chain's holiday ad campaign called "Gift Smart.” In the ad, he sings his own unique take on the holiday song “Toyland.”

"He's tech-savvy, smart and a social media guru," said RadioShack chief marketing officer Jennifer Warren. Yankovich has more than 3.5 million Twitter followers and 1.6 million Facebook fans. "I don't think there could be a better fit for our brand right now."

November 17, 2014

CVS Health has confirmed a report that it is planning to open a CVS Health Digital Innovation Lab this winter in Boston that will focus on “building customer-centric experiences in health care.”

CVS Health has confirmed a report that it is planning to open a CVS Health Digital Innovation Lab this winter in Boston that will focus on “building customer-centric experiences in health care.”

November 11, 2014

Leading national outdoor gear and apparel retailer REI named agency executive Ben Steele as the company's first ever chief creative officer.

Leading national outdoor gear and apparel retailer REI named agency executive Ben Steele as the company's first ever chief creative officer.

Steele most recently served as executive creative director at Hornall Anderson in Seattle, a globally recognized brand experience design agency with additional offices in London and New York. He will start in his role at REI's headquarters on January 1, 2015.

November 11, 2014

Marc Dietz has joined big data analytics provider RetailNext as chief marketing officer.

Marc Dietz has joined big data analytics provider RetailNext as chief marketing officer.

Dietz joins RetailNext from IBM where he led worldwide marketing for the company's SaaS portfolio, including multiple acquisitions such as DemandTec, Coremetrics, and Silverpop. Prior to the $440 million acquisition of DemandTec by IBM, Dietz led all marketing efforts at the cloud-based analytics provider for retailers and consumer products companies. He helped grow DemandTec from an early stage through IPO in 2007, and the IBM transaction in 2012, according to RetailNext.

November 5, 2014

American Eagle Oufitters has turned an April Fool’s joke into a business opportunity by launching its first-ever clothing line for “dogs and their owners,” American Beagle Outfitters, for a limited-edition Holiday 2014 release.

American Eagle Oufitters has turned an April Fool’s joke into a business opportunity by launching its first-ever clothing line for “dogs and their owners,” American Beagle Outfitters, for a limited-edition Holiday 2014 release.

November 4, 2014

The younger generation appears to be more brick-and-mortar than anyone expected.  They may live and breathe online, but come the holidays, they are going to the mall, says the new “2014 Holiday Shopping Behavior Survey” from Simon, a global retail real estate leader. 

The younger generation appears to be more brick-and-mortar than anyone expected.  They may live and breathe online, but come the holidays, they are going to the mall, says the new “2014 Holiday Shopping Behavior Survey” from Simon, a global retail real estate leader. 

89% of respondents between the ages of 18 and 33 who plan to buy one or more gifts said that they intended to shop at the mall this holiday season.

November 3, 2014

Enchanted holidays are ahead for Saks Fifth Avenue and its shoppers.  On Monday, November 24, Saks’ flagship store in New York will debut An Enchanted Experience – a new show featuring the unveiling of the store's holiday windows and a dramatic light display incorporating the entire building.

Enchanted holidays are ahead for Saks Fifth Avenue and its shoppers.  On Monday, November 24, Saks’ flagship store in New York will debut An Enchanted Experience – a new show featuring the unveiling of the store's holiday windows and a dramatic light display incorporating the entire building.

The Rockettes will perform on the opening night with a line of 36 dancers on the streets of Fifth Avenue.  The windows and light display presented exclusively by Master Card will continue throughout the holiday season.

October 23, 2014

American’s feelings and some strange connections to footwear are revealed in a new market research DSW shared recently.

American’s feelings and some strange connections to footwear are revealed in a new market research DSW shared recently. The October survey of 1,000 adults representing the U.S. general population, explored topics such as what motivates consumers to purchase shoes, how much consumers prefer to spend on shoes, consumers' emotional attachment to shoes, and what types of shoes Americans favor overall.  The survey was conducted in celebration of National Shoe Lover Day on Saturday, October 25.

October 23, 2014

John Spina, Walgreens corporate VP expense optimization, and Don Huonker, Walgreens chief operational risk officer, will retire from the company effective Oct. 31.

October 20, 2014

The innovative online shopping destination Gilt.com named Clay Cowan chief marketing officer to oversee global strategy, management, and revenue, for all digital channels.

The innovative online shopping destination Gilt.com named Clay Cowan chief marketing officer to oversee global strategy, management, and revenue, for all digital channels.

Cowan joins Gilt.com from Starwood Hotels and Resorts global digital business team where he ran digital experiences for nine global brands and Starwood's SPG loyalty program in multiple languages and countries around the world. 

October 16, 2014

Retail advertising solutions provider Bonial International, parent company of Retale, has placed several executives in key roles as it looks to disrupt the traditional retail advertising universe.

Retail advertising solutions provider Bonial International, parent company of Retale, has placed several executives in key roles as it looks to disrupt the traditional retail advertising universe.

Dan Cripe was name chief technology officer and Andrea Francesco Domeneghini was named chief marketing officer at Bonial and will be based in the company’s Berlin headquarters.

October 9, 2014

Walmart is set to announce its 2015 growth priorities next week and in a clear sign of an accelerating Neighborhood Market rollout, the retailer has created a new organizational structure made up of seasoned operators and accomplished merchants.

Walmart is set to announce its 2015 growth priorities next week and in a clear sign of an accelerating Neighborhood Market rollout, the retailer has created a new organizational structure made up of seasoned operators and accomplished merchants.

October 8, 2014

UPS plans to expand UPS My Choice and the UPS Access Point network, two services that, according to the company, work seamlessly together to manage residential package deliveries.

UPS plans to expand UPS My Choice and the UPS Access Point network, two services that, according to the company, work seamlessly together to manage residential package deliveries.
 
UPS My Choice, the customizable online and mobile service where consumers choose delivery preferences, will now be available to consumers in 15 additional countries throughout North America and Europe. UPS My Choice was first introduced in the US in 2011.
 

October 6, 2014

Kohl’s is taking a different approach to customer engagement with the launch of its Yes2You Rewards loyalty program nationwide. The program aims to foment customer loyalty by building deeper relationships and providing customers with a more personalized, value-driven shopping experience.

Kohl’s is taking a different approach to customer engagement with the launch of its Yes2You Rewards loyalty program nationwide. The program aims to foment customer loyalty by building deeper relationships and providing customers with a more personalized, value-driven shopping experience.

October 2, 2014

The Bon-Ton board of directors has added Beth Grumbacher, daughter of board chairman and strategic initiatives officer Tim Grumbacher, to its ranks, expanding the number of members to 10.

The Bon-Ton board of directors has added Beth Grumbacher, daughter of board chairman and strategic initiatives officer Tim Grumbacher, to its ranks, expanding the number of members to 10.

October 2, 2014

As the holiday begins to creep closer, GameStop is looking to generate store traffic by unveiling a series of new loyalty incentives during October for PowerUp Rewards program members. The specialty retailer is also offering special financing for new PowerUp Rewards credit cardholders.

As the holiday begins to creep closer, GameStop is looking to generate store traffic by unveiling a series of new loyalty incentives during October for PowerUp Rewards program members. The specialty retailer is also offering special financing for new PowerUp Rewards credit cardholders.

In addition to accruing points for purchases and early access to exclusives, PowerUp Rewards Pro shoppers will be able to maximize their loyalty earnings during the month of October, the company said.

October 2, 2014

Vantiv, a leading provider of payment processing services and related technology for merchants and financial institutions, has appointed Larry Drury as its chief marketing officer. Drury will report directly to CEO Charles Drucker.

Vantiv, a leading provider of payment processing services and related technology for merchants and financial institutions, has appointed Larry Drury as its chief marketing officer. Drury will report directly to CEO Charles Drucker.

October 1, 2014

Lumber Liquidators has promoted Ray Cotton to SVP, chief compliance and sustainability officer. Cotton will continue to report directly to president and CEO Robert Lynch.

Lumber Liquidators has promoted Ray Cotton to SVP, chief compliance and sustainability officer. Cotton will continue to report directly to president and CEO Robert Lynch.  

September 25, 2014

Global confectionery, food and beverage conglomerate Mondelez International has promoted Dana Anderson to SVP and chief marketing officer.

Global confectionery, food and beverage conglomerate Mondelez International has promoted Dana Anderson to SVP and chief marketing officer.

Anderson will be accountable for the company's global portfolio of advertising, media and marketing partners and oversee the teams responsible for agency relations, brand equity, brand strategy, marketing capabilities, media and digital for the company's global and regional power brands.

September 25, 2014

Sears Canada president and CEO Douglas C. Campbell has resigned his spot so he can return to the United States by the end of the calendar year to tend to personal family issues. The board will commence a search for a new CEO immediately.

Sears Canada president and CEO Douglas C. Campbell has resigned his spot so he can return to the United States by the end of the calendar year to tend to personal family issues. The board will commence a search for a new CEO immediately.

Campbell intends to continue as the CEO until Sears Canada names a replacement, but no later than January 1, 2015.

September 25, 2014

The Wet Seal is welcoming back Jon Kubo, this time as EVP and chief digital officer, a newly created position. Kubo will oversee e-commerce, digital marketing and the information technology organization to integrate digital consumer experiences across all business touch points.

The Wet Seal is welcoming back Jon Kubo, this time as EVP and chief digital officer, a newly created position. Kubo will oversee e-commerce, digital marketing and the information technology organization to integrate digital consumer experiences across all business touch points.

Kubo was head of e-commerce and chief information officer at Wet Seal from 2005 through 2011. The company credits him with growing its e-commerce business to its highest sales volume in history through innovative and industry-leading social and mobile customer engagement programs.